HospitalityBiz India
Hotels FoodService Operations Ministry Associations Equipment Editorial HR Technology Technology Advisory Board Community
Follow us on Facebook Follow us on Twitter instagram
    Home > NewsTrack
NEWSTRACK

Smart cities are the next step for urban tourism post-pandemic, says GlobalData

Monday, April 12, 2021, 15:02 Hrs  [IST]
HBI Staff | Hyderabad

Aiding the visitor experience, mitigating the effects of overtourism and leading to more sustainable management, smart cities are the way forward in post-pandemic travel. Digital ‘vaccine passports’ continue to create headlines worldwide and are meant to ensure the safe recovery of international travel post-pandemic. This concept paves the way for a closer relationship between technology and travel in the near future and smart cities will undoubtedly play a key role, says GlobalData, a leading data and analytics company.

According to GlobalData’s survey, 78% of respondents expect technology to change the way they do their job over the next three years. It will also affect the way individuals travel and their experiences at an attraction or destination.

Johanna Bonhill-Smith, Travel & Tourism Analyst at GlobalData, comments: “COVID-19 has brought forth more opportunity for destinations to rebuild and re-think their tourism policies, working towards a more sustainable future. Many destination management organizations (DMOs) have been assessing their tourism source markets and working on adjusting their image to attract more ‘civilized tourists’ post-pandemic. Others, however, have been working on a ‘smart concept’ to ensure a seamless visitor experience post-pandemic and monitor tourism more closely through capacity management as they work towards a more responsible tourism model.

“Even though the ‘smart city’ concept has been mentioned frequently in the past, the reality is there are only a few destinations actively working towards it. Many DMOs were behind the curve pre-pandemic. However, with businesses more heavily focusing on incorporating technology to improve the visitor experience through no touch and ‘contactless’ services alongside smart app engagement, there is clearly greater leverage for DMOs to utilize data in future management.”

Both Singapore and Venice are prime examples of destinations that are advocating the benefits of smart technology. Singapore has consistently been awarded the title of the ‘world’s smartest city’ in the IMD Smart cities index and Venice has accelerated its development with Internet of Things (IoT) and capacity management to build more responsibly post-pandemic.

Bonhill-Smith adds: “With businesses adapting to consumer preferences post-pandemic, this brings further opportunity for DMOs to collaborate with local stakeholders to build more responsible tourism policies post-pandemic.

“It is known news that stakeholder engagement is a critical factor in a tourism destination’s success. Technological and smart solutions alone will continue to be important in future travel, but the combination of technology and collaboration are the two prime factors that will lead to more responsible tourism in a post-pandemic environment.”

 
Print News Email News Back
Bookmark to Add to NewsvineNewsvine Bookmark with del.icio.usdel.icio.us Digg ItDigg
Add RSS to Add to Google Add to My Yahoo! Subscribe with Bloglines Subscribe
 POST A COMMENT
* Name :    
* Email :    
* Message :  
   
RELATED NEWS
»  FHRAI Submits Representation To Tourism Minister For The Revival & Growth Of Hospitality Industry
»  Signum Hotel Academy partners with Tourism & Hospitality Skill Council (THSC) to train entry level workforce for hospitality
»  Good Travel with Marriott Bonvoy expands to close to 100 hotels and resorts across Asia Pacific
»  Next-generation snack brand TAALI forays into Indian market
»  Luxury travel platform Bear Luxe Japan inks new deal with Sabre
»  The RARE Showcase 2022: Sustainability and revival of inbound travel were the major topics of discussion among the travel fraternity
»  Novotel Guwahati GS Road associates with Amazing Namaste Foundation to promote North East Tourism
»  Blue Tiger offering frozen food; Planning to Expand in Tier 2 & 3 Cities
»  Indian Tourism & Hospitality performance report 2021 by Noesis says domestic travel is driving the recovery
»  RateGain Industry Report Suggests Strong Momentum in Global Travel Recovery
»  Beam Suntory Launches Limited-Edition Bowmore 1965 Precious Metals Exclusively To Global Travel Retail
»  WICCI Hospitality and Tourism and Indian School of Hospitality (ISH) launch a whitepaper titled “Evaluation of the State of Gender Equity in India’s
»  MoT invites comments from stakeholders on draft National Digital Tourism Mission
»  BookingJini Partners with Uttarakhand Tourism to Boost Demand - Supply Reservation
»  Tech-enabled Smart Food Court: Dining in the Digital Age
»  Uttarakhand Tourism bags the award for best Adventure tourism stall and homestay at Indian Travel Mart, Goa
»  Raise tourism GST concerns with GOM: FAITH
»  FAITH Tourism Vision 2035 proposes four pillars to achieve strategic goals
»  Isthara Smart Food Court expands its presence to 40 Food Courts in India
»  BookingJini Partners with Andaman and Nicobar Tourism to Reinforce a Surge in Hospitality Demands
 
CoverStory
Analysis
 
  The Indian Institute of Architects (IIA) Natcon 2020 virtual event concludes successfully
  Winners of The Park Elle Décor Student Contest felicitated at Indian Design ID 2020
 
weekly
Receive the best of Hospitality content in your mailbox.
Weekly e-Newsletter
Events Calendar




Events
 
 
people
interview
newappoint
expert
© Copyright 2016 Saffron Synergies Pvt Ltd
HOME   |   ABOUT US   |   CONTACT US   |   FEEDBACK   |   DISCLAIMER   |   SITE MAP   |   ARCHIVES