By Tapasi Chakraborty, Chief executive officer, Astute Outsourcing Services Pvt Ltd
As the effects of COVID-19 became felt across the world, governments and businesses shifted their focus to the wellbeing of their people. The COVID-19 outbreak has placed unprecedented challenges in the face of the fragile tourism and hospitality industry. The highly infectious novel coronavirus continues to thwart the sector and raises serious questions about the prospects for survival and the outlook of the sector.
Here we address two important concerns. The first pertains to the major challenges that the hospitality and tourism industry currently faces; and the second relates to the vital learnings for the industry.The dominant sub-themes that emerged out of our research included the need for multi-skilling and professional development of the employees, increased sense of hygiene and sanitation etc. hotels
The coronavirus (COVID-19) pandemic has triggered shock waves throughout the tourism industry,the impact of which is being felt across the globe.The tourism business and its workforce are dependent upon national stimulus packages for their survival.The reopening and revival of destinations will require a joint approach by the authorities and the citizens. Authorities will have to monitor physical movements while the citizens remain vigilant.
All businesses in the hospitality industry have taken precautionary steps after the onset of the COVID-19 pandemic for maintaining safe living spaces. Frequent washing of hands (for at least 20 seconds if using an alcohol-based hand rub, and at least 40 seconds with soap and water) is now mandated in most places, including after exchanging objects such as money or credit cards. It is recommended that you look for hand sanitizing stations and use them before entering dining halls, restaurants or bars. Cover a cough or sneeze with a bent elbow or a tissue and dispose of the tissue in a closed bin. Maintain at distance of least 1 metre when interacting with the staff and other guests in person. This includes the avoidance of hugging, kissing, or shaking hands. If you can’t ensure social distance, wear a face mask.
Be sure to check the latest local and national guidelines regarding the use of masks. Gyms, beaches, swimming pools, spas, saunas and steam bath facilities can be used safely with certain restrictions, as stated in national guidelines.
We at Astute Outsourcing Services strive to appreciate, evaluate and understand client requirements with the aim of providing tailored solutions that effectively augment their facility management. An investment in cleanliness is an investment in the welfare of your organization yielding immense qualitative and quantitative benefits. Astute is an outsourcing partner with the unique objective of enhancing organizational performance by cutting down on absenteeism, presenteeism, health problems, etc through its professional services.
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