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| This Week's Top Headlines |
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| COVER STORY |
The human resource challenge
The hotel industry has been engaged in a relentless battle to resolve the human resource challenge. Training, development and retention of hotel employees seems like a herculean task for hoteliers as Hospitality Biz reports
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| EXPERT SPEAK |
 Personnel problems in hospitality industry - Sudhir Andrews, Dean, Ecole Hoteliere Lavasa
I recently surveyed the general managers in Mumbai and Delhi to ascertain the hospitality industry’s concerns. Surprisingly, the impending recession or the downturn after the 26/11 outrage was not their main concern. They were all confident of meeting those challenges. Their number one concern was people. All chanted the same woe — quality, shortage and attrition of human resources have hit them badly
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| ANALYSIS |
Rate integrity in a down market
Participants at a recent CNI Thought Leaders in Revenue Management Roundtable discussed ways to avoid price dropping and issues of managing rate integrity in current market conditions in Asia. Over the twenty years that revenue management has been in practice in the hospitality industry, most of the principles have been learned in a sound economy
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| SPECIAL OFFER |
DEALZ CLUB
In today’s business environment where slowdown and recession pose major challenges to growth, controlling costs is an imperative. However, at the same time, one has to reach out to a larger target audience for maintaining the revenue levels, thereby putting pressure on advertising and marketing budgets.
In light of the above obstacles to your business’ growth, we offer you an unmatched value for money solution to reach your B2B target audience — DEALZ CLUB.
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“We won’t damage the product through cost cutting”