Santoshi Rawat has been named as the new Executive Housekeeper at the iconic 201 inventory hotel, DoubleTree by Hilton Gurugram Baani Square. In her new role, Rawat will be responsible for accentuating guest experience, demonstrating diligent attention to guest feedback, creating standard operating procedures for housekeeping operations, keeping in line with the brand standards to provide the highest levels of comfort and hospitality to guests further leading to achieving maximum guest satisfaction and organizational profitability.
Hailing from a very beautiful Himalayan state, Uttarakhand, Rawat is a dynamic professional and enjoys an exponential career growth with renowned hospitality brands in India.
On the educational front, she pursued Bachelor of Science in Hotel & Catering Management from Hotel Management Catering Technology & Applied Nutrition, Guwahati in 2012.
Commenting on the appointment, Santoshi’s creative mind and extensive experience stands her apart from the rest. I am sure her result-oriented approach and innovative techniques to keep exploring new horizons will contribute in elevating overall guest experience at the hotel,” said Jai Chugh, General Manager.
“It feels great to be a part of DoubleTree by Hilton Gurugram Baani Square family. In my new role, my top priority will be to enhance guest satisfaction and ensure that each guest leaves with a smile.” – said Santoshi Rawat
In her leisure time, she enjoys reading novels and travelling to hill stations for family vacations.