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4   OBITUARY                                HOSPITALITY BIZ     NOVEMBER, 2024
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                  Ratan Tata



                  1937-2024





















             The hospitality industry has lost a pioneer




                    HBI Staff  | Hyderabad      His contributions to the Taj brand went   crisis, he visited the site immediately, quietly
                                                beyond mere leadership; he embedded a   standing among the teams that worked
                   he world has bid farewell to Ratan   deep-rooted ethos of service, resilience,   tirelessly to bring solace to those affected. He
                   Tata, the revered industrialist and   and quality in its operations. During his   reportedly waited three days outside the hotel
             Tphilanthropist who transformed    tenure, Tata expanded the Taj portfolio   during the siege, epitomizing the humility
             India’s business landscape, including the   globally, bringing Indian hospitality to an   and integrity that marked his life.
             country’s luxury hospitality sector. Known   international stage, all while preserving   Under his leadership, Tata went to
             for his visionary leadership, humility, and   its core identity of warmth and cultural   extraordinary lengths to care for employees
             unwavering commitment to community   heritage. The legendary Taj Mahal Palace   affected by the attack and to ensure
             welfare, Tata, 86, passed away peacefully,   Hotel in Mumbai, India’s first luxury hotel,   the preservation of the hotel’s heritage.
             leaving behind an indelible legacy in   stands as a testament to his commitment to   The reopening of the Taj Mahal Palace,
             multiple industries, especially in hospitality   hospitality and excellence.  following the attacks, symbolised not only
             through the Tata Group’s Taj Hotels.  His legacy is equally defined by his   the resilience of the city but also Tata’s
                As Chairman Emeritus of Tata Sons,   humanity. During the tragic 2008 terrorist   unshakable belief in hospitality as a force
             Ratan Tata oversaw one of India’s most   attacks on the Taj Mahal Palace, Ratan Tata   for community and healing.
             prestigious hotel brands, Taj Hotels,   displayed remarkable resilience and solidarity   The hospitality industry has lost a
             a name synonymous with luxury,     with his staff and the city of Mumbai.   pioneer, but his legacy will live on in every
             heritage, and world-class hospitality.   Refusing to remain a distant figure during the   corner of the Tata empire. n




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