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interview

‘Our primary focus lies in hosting social media, where we share the essence of

our hospitality and experiences. But what
weddings and MICE events’ truly sets us apart is the impactful word-of-
mouth recommendations from our delighted
guests and groups who have immersed
themselves in the world of Mayfair. Their
With focus on Tea Tourism, MAYFAIR Tea Resort Siliguri welcomes leisure authentic testimonials speak volumes about
and wedding guests alike. Sunil Panda, Resort Manager, MAYFAIR Tea our commitment to delivering exceptional
experiences, making us a trusted choice for
Resort, Siliguri spoke to Disha Shah Ghosh about their accommodation travelers across the nation.
options, F&B offerings and meetings space.
Q The North East has become an
aspirational destination for travellers
Gardens and the Sukna Forest, while the due to its sheer natural beauty. What does
Mountain View Rooms in the attic provide a Mayfair Siliguri bring to the hospitality
panoramic backdrop of Tea Gardens against industry of West Bengal?
lush forests. Mayfair Tea Resort offers more than a typical
For those seeking classic charm with stay; it’s an enriching experience celebrating
modern comfort, the Heritage Rooms evoke the sheer natural beauty of the North East.
the nostalgia of the “Raj Era.” The Sukna As the region becomes an aspirational
Suites pay tribute to the charming town of destination, we take pride in promoting
Sukna, offering well-appointed bedrooms tea tourism, allowing our guests to not just
and luxurious living areas. observe but be a part of the tea culture.
From the Manager’s Suites to the Colonial With daily in-house tea tasting sessions,
Suites, each accommodation promises a enlightening screenings of the Tea Story
unique and memorable stay amidst Siliguri’s movie, and even the chance to pluck tea
enchanting landscapes. leaves, we provide a unique journey into the
F&B FACILITIES history and flavors of tea. Mayfair Siliguri
MAYFAIR Tea Resort introduces a isn’t just a destination; it’s an opportunity to
gastronomic voyage with five distinct dining connect with the beauty and heritage of the
options. The Tea Pot, a central hub, serves North East in an unforgettable way.
an array of global cuisines through lavish
buffets and live cooking. For a unique Q Which are the major ancillary
alfresco experience, Bayleaf is cocooned revenue streams that you have
within the New Chumta Tea Garden, witnessed significantly contributing to
where mouthwatering dishes await amid the your balance sheet?
fragrance of bay leaf trees. The Vintage Bar Our revenue landscape extends beyond
Q How old is your property? Tell us exudes an air of sophistication, while the traditional accommodations and dining.
about its accommodation and F&B
Notably, weddings, MICE events, and spa
Planter’s Club is a tea lover’s paradise. By
facilities. the poolside, the Pool Bar boasts premium services have become significant contributors
Year 2020 witnessed the grand inauguration spirits and finger foods. These dining to our financial health. These diversified
of MAYFAIR Tea Resort, a beacon of destinations promise more than just meals; income streams strengthen our balance sheet
luxury nestled amidst the lush tea gardens of they promise memorable experiences during while enriching the guest experience.
Siliguri. The resort proudly wears the crown your stay.
of India’s First Tea Tourism Resort. Its Q What are your biggest challenges?
heritage charm beckons travellers with 154 Q Which segment of travelers are your How do you plan to overcome them?
well-appointed rooms spanning nine unique key areas of focus? Our path is marked by distinctive challenges,
categories. Among the myriad offerings are Our primary focus lies in hosting weddings primarily driven by the seasonal dynamics of
five delectable restaurants, eight spacious and MICE events, a distinction that sets us this region, closely tied to the ebb and flow
banquet halls, a rejuvenating wellness apart. We also extend a warm welcome to of hill station tourists. Despite this, we’ve
center, a sparkling swimming pool, a cozy leisure tourists and weekenders from the skillfully transformed Mayfair Tea Resort
movie theatre, and a plethora of modern scenic surroundings of Siliguri. into a versatile destination, catering not only
amenities. It is a retreat that promises an to transit travellers but also establishing a
unparalleled experience for both leisure and Q What is your outreach strategy for reputation as a wedding and leisure hotspot.
business travellers. the travel trade and consumers pan The promotion of tea tourism has been
ACCOMMODATION India? instrumental in addressing these challenges.
At MAYFAIR Tea Resort, we invite you Our reach extends across India through our In the face of adversity, we’ve found inventive
to explore a variety of accommodations that network of hotels, sales offices, and GSA’s. solutions, ensuring our guests enjoy a year-
cater to different preferences. The Jungle However, our engagement goes beyond round, fulfilling experience. n
View Rooms offer serene vistas of Tea mere presence. We leverage the power of disha.shah@saffronsynergies.in

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