Page 5 - HBiz_September_2024

GM SPEAK
HOSPITALITY BIZ SEPTEMBER, 2024 5
n

‘Personalised, experience-driven

travel is emerging as the next major

trend in hospitality’

Rajib Roy Choudhury, a seasoned hotelier with 27 years of experience, has carved a
niche for himself with his consultative leadership. Having honed his skills at prestigious
properties like the Taj and Radisson in Goa, he brings a wealth of expertise to his
current role as Senior General Manager at Vedic Village Spa Resort, Kolkata.
Known for his ability to seamlessly blend traditional values with modern hospitality,
Roy Choudhury has propelled the resort to new heights. Asmita Mukherjee delves
into his insights on leadership and his vision for the future of Vedic Village Spa Resort.

Q What are some of the most significant Q Vedic Village Spa Resort has earned
challenges you’ve faced in your 27 year
several prestigious awards under
career and how did you overcome them? your leadership. What strategies have you
One significant challenge was relaunching and implemented to ensure it remains Eastern
repositioning a 2 decade old property into a India’s premier sustainable resort and all
thriving one. I overcame this by conducting inclusive destination?
thorough market research, introducing Under my leadership, Vedic Village Spa
innovative packages and investing in staff Resort has adopted a holistic approach
training. I also fostered strong relationships to sustainability, integrating eco friendly
with local stakeholders and implemented practices, cultural immersion and community
sustainable practices. By staying agile, engagement. We’ve implemented alternative
embracing innovation and prioritizing guest power, organic gardening and waste reduction with guests seeking eco friendly and socially
satisfaction, I successfully turned the property programs, minimizing our carbon footprint. responsible experiences. By embracing these
around and achieved significant revenue Our all inclusive packages showcase local trends, we can continue to deliver exceptional
growth. These experiences have taught me artisans, farmers and performers supporting guest experiences.
resilience, creative problem solving and the the local economy. We’ve also introduced
importance of continuous learning. wellness programs, yoga and meditation, Q What are your future goals for Vedic
promoting holistic well being. Regular training Village Spa Resort and how do you plan
Q You’ve received numerous accolades, and workshops ensure our staff embodies to achieve them?
including the Exemplary Leader Award
My future goals for Vedic Village Spa Resort
our sustainable ethos. By continuously
and recognition from CMO Asia. Which of innovating and engaging with our community, include expanding our wellness programs,
these achievements are you most proud of we maintain our position as Eastern India’s introducing sustainable tourism initiatives and
and why? How have these awards influenced premier sustainable resort and all inclusive enhancing our cultural immersion experiences.
your career and your approach to hospitality destination, setting a benchmark for To achieve these goals, I plan to:
management? responsible hospitality. • Collaborate with our country’s traditional
I’m most proud of the Exemplary Leader and lost form wellness experts and
Award, as it recognizes my commitment to Q The hospitality industry is constantly international wellness experts to develop
leadership excellence and guest satisfaction. evolving. How do you stay ahead of innovative programs
This award stands out because it acknowledges industry trends, and what do you foresee as • Implement eco friendly practices and
my ability to inspire and empower teams, drive the next big trend in hospitality? reduce our carbon footprint
business results and deliver exceptional guest To stay ahead of industry trends, I attend • Partner with local artisans and performers
experiences. These accolades have reinforced conferences, engage with industry leaders and to showcase their talents
my passion for hospitality management and monitor market research. I also encourage • Invest in staff training to enhance guest
encouraged me to continue innovating and experimentation and innovation within experiences
striving for excellence. They’ve also increased our team. Based on my insights, I foresee • Explore new markets and partnerships to
my credibility and influence within the personalised, experiential travel as the next big increase brand visibility
industry, allowing me to mentor and inspire trend in hospitality. Guests will seek unique, • By focusing on these areas, I aim to
others. The recognition from CMO Asia has curated experiences tailored to their interests consolidate Vedic Village Spa Resort’s
further validated my approach to hospitality and preferences. Technology will play a key role position as a leader in sustainable luxury
management, which focuses on creating in enabling this, with AI driven personalised hospitality and provide unparalleled
memorable experiences and building strong recommendations and immersive storytelling. experiences for our guests. n
relationships. Sustainable tourism will also continue to grow asmita.mukherjee@saffronsynergies.in

WWW.HOSPITALITYBIZINDIA.COM