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Cover Story






          Resorts has not only raised the bar for luxury, but has also
          contributed significantly to India’s image as a global tourist
          destination.  Essentially,  Oberoi  introduced  luxury  hotels
          to India and took Indian hospitality global. As the driving
          force behind the Oberoi Group, his visionary leadership has
          shaped the landscape of hospitality, setting new standards
          for  excellence.  Under  his  guidance,  the  Oberoi  brand
          became synonymous with impeccable service, attention to
          detail, and a commitment to creating extraordinary guest
          experiences. We had the privilege of celebrating him and
          bestowing  upon  him  the  HICSA  Lifetime  Achievement
          award in 2008.”
           Thadani  said  that  PRS  Oberoi’s  eye  for  detail  was
          unmatched  as  was  his  memory.  Recounting  an  incident,
          Thadani said, “I realised this quite early on, during the
          pre-opening  of  the  Raj  Vilas,  Jaipur  when  I  was
          invited  as  his  guest  to  stay.  During  the  morning
          rounds,  Mr  Oberoi  pointed  out  to  everyone,
          including the young new GM, his son Vikram                           One of HAI’s most significant milestones is
          Oberoi, that the colour of the inside part of a                      Mr.  Oberoi’s  Letter  to  the  Hon’ble  Prime
          canopy did not match the exact shade of the                          Minister in July 2019 seeking 7 key reforms
          other canopies’ colours. Sure enough, he was                         to energise tourism and hospitality sector as
          absolutely  correct;  he  had  identified  from  a                   a growth engine for achieving USD 5 trillion
          distance of 100 metres what the rest of us could                     economy envisaged for India, which were also
          see only when we went under the canopy. During                     reflected in the Economic Survey presented in
          the same visit, I gave him feedback on the bathroom               July 2019 and the Union Budget 2019-2020.”
          shower; that it made a gurgling sound when the tap was           Priya Paul, Chairperson, Apeejay Surrendra Park
          turned on. It amazed me when Mr. Oberoi brought up this    Hotels  Ltd.,another  founding  member  of  HAI  said,  “
          long-forgotten detail almost 20 years later, during a conversation   Truly a giant of our industry and such a wonderful man! May
          we had not long ago, explaining to me how he had resolved the   God bless his soul. I have such beautiful memories of him from
          problem.”                                             the HAI foundation years.”
           “I  remember  him  as  one  of  the  finest  gentlemen  I  have  had   On  the  other  hand,  Subrata  Roy’s  life  epitomises  a  genuine
          the  privilege  of  getting  to  know.  He  also  gave  us  our  first  few   ‘rags to riches’ narrative, depicting the journey of a person who
          assignments  at  HVS  India  in  consulting  and  executive  search.   ascended from modest origins to lead a conglomerate of chit-fund
          Engaging in discussions about new opportunities with him was   companies that held sway over the non-banking financial sector
          always enlightening; each meeting left you enriched in thought   in the country for nearly three decades. Roy went on to expand
          and knowledge. Mr. Oberoi’s memories will be cherished by one   his business across various sectors ranging from finance, housing,
          and all for those who interacted with him. He was a mentor to so   hospitality,  aviation  and  the  media  and  became  a  household
          many and, as someone mentioned, a professional father to many   name.
          more. We will miss him. May his soul rest in eternal peace,” said   Roy  also  showcased  remarkable  entrepreneurial  acumen,
          Thadani.                                              extending his prowess beyond the financial sector into hospitality.
           Expressing  his  deep  sorrow  and  sadness,  Puneet  Chhatwal,   His  foray  into  this  realm  demonstrated  a  strategic  vision  that
          President, HAI and MD & CEO, IHCL said, “Oberoi - A legend,   emphasised  luxury  and  customer-centric  experiences.  His
          an icon and one of the greatest that Hospitality sector has seen.   enterprise went on to own landmark global properties, including
          He will always be remembered by Indian businesses in general   New York’s Plaza Hotel and London’s iconic Grosvenor House.
          and global hospitality in particular.”                 Take the example of Sahara Star Hotel in Mumbai, the hotel
           “We are saddened by the passing of PRS Oberoi, a visionary   stands  out  due  to  its  remarkable  architecture,  resembling  a
          leader  who  left  an  indelible  mark  on  the  hospitality  industry.   luxurious and contemporary design. Its distinctive glass facade and
          Having worked with him on few projects, I was able to witness   impressive structure have set new standards for hotel architecture
          his passion for work, creativity, focused approach, and dedication   in the country. Roy’s attention to detail is also evident in Sahara
          to  do  better  every  time.  We  are  extremely  grateful  for  all  his   Star’s  luxurious  accommodations,  diverse  dining  options,  and
          contributions and believe that the legacy he has left behind will   overall guest experience.
          inspire each one of us to reach greater heights,” said K B Kachru,   Comparatively,  PRS  Oberoi’s  contributions  in  hospitality
          Chairman Emeritus and Principal Advisor, South Asia, Radisson   revolve  around  expanding  an  established  legacy,  setting  high
          Hotel Group and Vice President HAI.                   standards,  and  furthering  innovation  in  luxury.  Roy,  while
           Speaking  on  the  void  created  by  his  passing  away,  MP   renowned primarily for financial services, entered the hospitality
          Bezbaruah,  Secretary  General,  HAI,  said,  “Oberoi  was  a   sector with a focus on innovation and luxury experiences, marking
          visionary  who  transformed  the  Indian  hospitality  industry.  He   his foray with distinct strategies and investments. Both have left
          was  the  pioneering  founding  member  of  HAI  and  piloted  it   imprints on the hospitality sector, but with different emphasis and
          through the formative years. HAI was proud to have his guidance.   approaches based on their backgrounds and strengths. n



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