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20    SPOTLIGHT                             HOSPITALITY BIZ     NOVEMBER, 2024
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          ‘We aim to blend Bhutanese tradition with


          the needs of today’s travellers’






                                        In a world where luxury often equates to excess, Pemako Hotels
                                        is carving out a unique space in Bhutan’s hospitality landscape by

                                        blending tradition, nature, and transformative experiences. Vishal

                                        Pradhan, Operations and Marketing Manager, Pemako Hotels,
                                        explains, the vision behind the brand is to offer more than just a luxury

                                        stay—it’s about creating a meaningful journey that engages all senses.




                      e aim to blend Bhutanese tradition with the needs   Bhutan’s essence,” Pradhan notes. The properties also feature unique
                      of today’s travellers. Our properties are designed to   offerings such as Buddhism talks, prayer ceremonies, and birdwatching,
          “Wembody the essence of Bhutan—a peaceful retreat where   ensuring that guests leave with a deeper connection to the land and its
          time slows down, encouraging guests to disconnect, reflect, and renew,”   traditions.
          says Pradhan.                                            Pemako Thimphu, on the other hand, blends the grandeur of Bhutanese
           Pemako’s properties in Thimphu and Punakha are prime examples of   architecture with contemporary amenities, offering both intimate retreats
          this philosophy. The urban sanctuary of Pemako Thimphu, resembling   and spaces for grand gatherings, making it a destination in its own right.
          a medieval fortress, combines traditional Bhutanese architecture with   Pemako has its sights set on further expansion, with Paro likely being
          modern comforts. “After exploring local markets and ancient monasteries,   the next destination. According to Pradhan, the Indian market plays a
          guests can receive sacred blessings from our in-house lama and enjoy   crucial role in Pemako’s growth strategy. “India accounted for 60% of total
          cultural performances, deepening their connection to Bhutan’s rich   visitors to Bhutan in 2024, with affluent Indian travellers showing great
          heritage,” explains Pradhan.                            interest in our luxury boutique accommodations. This year, we’re focusing
           In contrast, Pemako Punakha offers a nature-centric retreat, designed   on partnerships with travel agents and marketing initiatives to broaden
          by Bill Bensley, where guests can immerse themselves in traditional   our reach in India,” shares Pradhan.
          Bhutanese activities like archery, khuru, and cooking classes. “We want   Bhutan’s unique high-value, low-impact tourism model is at the core
          every moment to contribute to a meaningful and enriching stay,” adds   of Pemako’s operational philosophy. Pradhan emphasizes that Pemako is
          Pradhan, emphasising that these curated experiences are designed to   deeply committed to sustainable practices, from sourcing local materials
          rejuvenate both body and soul.                          to minimizing its ecological footprint. “We tread lightly on the earth
           When asked what sets Pemako apart from other luxury brands,   while leaving a lasting imprint on the hearts of those who journey with
          Pradhan points to the brand’s commitment to authentic, transformative   us. In doing so, we honour Bhutan’s wisdom in preserving its natural and
          experiences rooted in Bhutanese culture. “Our tented villas at Pemako   cultural treasures,” Pradhan says.
          Punakha are a base for guests to disconnect from distractions and   Pemako’s long-term vision is to shape Bhutan’s luxury hospitality sector
          reconnect with themselves. From private heated pools to a spa rooted in   by blending the country’s rich cultural heritage with modern, sustainable
          Sowa Rigpa, Bhutan’s traditional medicine, every detail is crafted to reflect   luxury. As Pradhan outlines, “In today’s fast-paced world, nothing is
                                                                  more precious than the time and space to journey inward. Pemako is
                                                                  about offering that space through immersive, authentic experiences that
                                                                  celebrate Bhutanese traditions.”
                                                                   With plans to expand across Bhutan, a stronger focus on sustainability,
                                                                  wellness, and spiritual experiences, and strategic partnerships, Pemako is
                                                                  poised to become a leader in high-end tourism. “We see Pemako evolving
                                                                  into a key player in making Bhutan a sought-after luxury destination,”
                                                                  Pradhan says.
                                                                   Through its blend of luxury, culture, and sustainability, Pemako Hotels
                                                                  is redefining what it means to offer a transformative guest experience in
                                                                  Bhutan. As Pradhan aptly puts it, “Our goal is to create destinations that
                                                                  take guests on a deeper journey within themselves, offering more than
                                                                  just a stay, but a meaningful experience rooted in Bhutan’s rich traditions.”
                                                                   asmita.mukherjee@saffronsynergies. n
                                                                                                  asmita.mukherjee@saffronsynergies.in


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