Page 17 - HBiz_August_2024

INTERVIEW
HOSPITALITY BIZ AUGUST, 2024 17
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cuisines is strategic. This approach caters
to guests’ international palate expectations.
Incorporating live food preparation and
service demonstrations in the All-Day Dining
outlet adds a dynamic and interactive element
to the dining experience, enhancing guest
engagement and satisfaction.
Banquet Facilities and Market Segments:
Acknowledging the significance of weddings
and MICE (Meetings, Incentives, Conferences,
and Exhibitions) in India, integrating robust
banquet facilities becomes crucial. These
facilities cater to large gatherings and events,
offering tailored services and spaces that meet
specific event requirements.
Strategic Considerations: Enhancing the
overall guest experience through culinary
excellence, interactive dining experiences, and
comprehensive event facilities aligns with our
commitment to delivering exceptional service. long-term growth within the organization. Q How will Atmosphere Core ensure
By focusing on specialty dining and banquet A transparent and fair appraisal process they cater to the evolving demands of
capabilities, Atmosphere Core distinguishes recognizes and rewards employee performance, Indian travellers?
itself in the competitive Indian hospitality boosting morale and retention. By actively Atmosphere Core is strategically aligning its
landscape, appealing to both leisure and sourcing talent from reputable institutions offerings to cater to the evolving dynamics
business travellers. and investing in training, Atmosphere of the Indian hospitality market, particularly
By integrating these elements into our Core mitigates the impact of industry-wide focusing on domestic tourism, weddings, and
operational strategy, Atmosphere Core not manpower shortages. Our focus on employee corporate travel segments. Here’s a detailed
only meets but exceeds guest expectations, engagement, career development, and fair look at our strategies and capabilities:
setting a high standard in luxury resort appraisal processes helps retain skilled and Domestic Tourism Focus: Recognizing the
management in new and diverse markets. motivated employees, reducing turnover rates. pivotal role of domestic tourism in driving
By consistently implementing these strategies, demand within the Indian hospitality industry
Q Given the significant expansion, how Atmosphere Core not only addresses current underscores your readiness to meet the
will Atmosphere Core address its
needs of local travellers. Adapting our service
challenges but also sets a strong foundation
manpower requirements, considering the for sustained growth and excellence in the style and offerings to cater specifically to the
severe talent crunch in the industry? hospitality sector. preferences and expectations of domestic
Atmosphere Core places a strong emphasis travellers ensures relevance and enhances guest
on addressing the challenges of manpower Q The Indian hospitality market is satisfaction.
requirements in the hospitality industry witnessing significant growth. How Wedding Segment: Acknowledging the
through strategic recruitment, training, will Atmosphere Core differentiate itself wedding segment as a game changer in India
and retention practices. Prioritizing the from the competition? highlights our preparedness to capitalize on
recruitment of individuals well-suited for Atmosphere Core is strategically expanding its this lucrative market. Offering specialized
specific roles ensures a solid foundation for presence to cater to the growing demand for services and experiences tailored for high-end
operational success and guest satisfaction, high-quality hospitality experiences. weddings demonstrates our commitment to
while partnerships with Indian Hotel The company plans to increase its portfolio delivering memorable events and enhancing
Management institutes help source well- from 12 signed properties to 25 by 2025, our brand’s appeal in this segment.
educated and trained talent. Emphasizing skill- focusing on destinations aligned with its ethos MICE and Corporate Travel: Equipping
based hiring ensures that each team member and values. This ensures consistency in service our properties with the latest trends and
possesses the necessary competencies to excel. and guest experience across all locations. technologies necessary for MICE (Meetings,
Our dedicated training department indicates At Atmosphere Core, the “Joy of Giving” Incentives, Conferences, and Exhibitions)
a commitment to continuously enhancing philosophy translates into exceptional service and corporate travellers showcases our
the skills and knowledge of our workforce, delivery. By fostering a culture where service is a capability to meet the specific needs of business
providing thorough and ongoing training joy, the company aims to not only enhance guest travellers. Providing state-of-the-art facilities
programs to equip employees with both experiences but also boost employee morale. and amenities ensures that our properties are
technical and soft skills essential for delivering Through strategic expansion, a focus on well-positioned to attract and accommodate
exceptional service. Organizing regular guest satisfaction, and a commitment to corporate events and meetings effectively.
engagement activities fosters a positive work its core values, Atmosphere Core is well- Strategic Advantages: Aligning our
environment and strengthens team cohesion, positioned to become a major player in service style and offerings with the unique
while offering structured career development the Indian and Southeast Asian hospitality demands of each segment—domestic tourism,
plans and pathways helps employees envision markets. weddings, and corporate travel—positions

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