HBI Staff | Mumbai 
India’s tech enabled coffee QSR chain abCoffee opened 25 decks in just 20 months! This remarkable growth journey reaffirms the company’s mission to democratize specialty coffee, making it accessible and affordable for all. The brand targets 150 stores by 2024 end, offering access to premium specialty coffee nationwide through its unique QSR model.
abCoffee’s rating of 4.6 stars across customer ordering platforms have made it the highest rated coffee company wherever they brew today. The brand has another 25 outlets pipeline ready and plans to reach 50 outlets milestone by April 2024.
“We are thrilled to achieve this significant milestone,” said, Abhijeet Anand, Founder and CEO, abCoffee. “This rapid expansion underscores our unwavering commitment to delivering exceptional coffee experiences at honest prices, coupled with a dedication to building strong community connections. We are proud of truly creating a coffee brand by Indians, for Indians and from India,” he added.
abCoffee’s focus on quality extends beyond its meticulously roasted 100% Specialty Coffee sourced from leading coffee farms in India. The company boasts an impressive customer loyalty rate of 61%, nearly double the industry average, reflecting its commitment to personalized service and an exceptional customer experience.
Additionally, abCoffee fosters local connections through its strategically located decks across Mumbai and Delhi, encompassing corporate parks, residential places and high streets, effectively creating neighborhood coffee hubs. This dedication to community engagement is further exemplified by their partnerships with various cultural events such as Jio MAMI and EUFF India.
