Upender Singh Tomar, a seasoned hospitality professional with a profound passion for the hotel operations, has recently taken on the role of Hotel Manager at ITC Sonar. His illustrious career with ITC Hotels commenced in the year 2006, where he embarked on a transformative journey as a WelcomLegionnaire. During this tenure, he diligently pursued and successfully obtained a Bachelor’s degree in Tourism Studies, further solidifying his expertise through the completion of the Hotel Management Certification from the esteemed ITC Hospitality Management Institute (erstwhile Welcomgroup Management Institute)
With over 14 years of comprehensive experience at ITC Hotels, Upender has demonstrated his proficiency and leadership across various pivotal roles. As the Hotel Manager at ITC Sonar, A Luxury Collection Hotel, his primary goal is to deliver exceptional guest experiences and uphold the hotel’s distinguished reputation in ITC’s home city.
Prior to his current role, as Resident Manager at ITC Grand Chola in Chennai, Upender demonstrated exceptional leadership in hotel operations, consistently prioritizing guest satisfaction and operational efficiency over a period of one year and seven months.
Upender possesses a commendable background in the Food & Beverage industry, having served as the Food & Beverage Manager at esteemed establishments such as ITC Maratha in Mumbai, ITC Gardenia in Bengaluru, ITC Kakatiya in Hyderabad and Manager – Conventions & Events Operations in ITC Grand Chola in Chennai. His diverse experiences showcase his remarkable versatility and expertise in managing food and beverage operations.
Recognized for his exceptional leadership skills and attention to detail, Upender upholds the high standards of ITC Hotels. Beyond his professional commitments, Upender finds joy in embarking on offbeat driving adventures and exploring new destinations. As a caring dog parent to Misha, a Labrador, he cherishes spending quality time with his furry companion.