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In the world of hospitality, it’s the little details that make a lasting impression. Hotels are constantly seeking innovative ways to enhance the guest experience, and a new trend has emerged to tantalise the senses – customised perfume bottles in the washroom amenities kit. Imagine stepping into your hotel room, and instead of the usual generic toiletries, you are greeted by a beautifully crafted perfume bottle, exuding the essence of luxury. This new trend is revolutionizing the traditional amenities offered by hotels, creating a sensorial experience that goes beyond the ordinary. These perfume bottles are not just any fragrance dispensers;…
By Vikas Deep Rathour, Executive Chef, The yellow chilli Georgia, USA Culinary tourism has emerged as a significant trend, enticing travelers worldwide to explore destinations through their unique cuisines and gastronomic experiences. India, with its diverse culinary heritage and rich tapestry of flavors, stands at the forefront of this global phenomenon. From aromatic spices and savory street food to elaborate regional cuisines, India offers a tantalizing journey for food enthusiasts seeking authentic culinary encounters. Diverse Culinary Heritage India’s culinary landscape is as diverse as its cultural tapestry, reflecting a kaleidoscope of flavors, ingredients, and cooking techniques passed down through generations.…
The Professional Housekeepers Association (PHA) is thrilled to announce the 6th National Housekeeper’s Convention & 9th PHA anniversary on 25th May 2024 at Clarks Exotica Convention Resorts & Spa, Bengaluru. This highly anticipated event promises to be a remarkable experience for the participants, featuring a dynamic lineup of industry experts, and professionals. This day will be full of insightful discussions, interactive sessions, and collaborative exchanges to have networking opportunities for all the attendees. The event’s theme will be, The role of AR, VR, AI, ML, Metaverse, Digitalization, and Automation in Housekeeping Operations, Administration and Management. The participants will be able to…
By Nathan Andrews, Author & Hospitality Consultant Years back, when I had the privilege of setting up the first Ecole Hotelier Lausanne EHL campus in India, I remember the then CEO Yateendra Sinh saying that what set EHL apart from other hospitality institutes in the world was that they gave equal emphasis to the ‘art’ and ‘science’ of hospitality. What he meant was that historically European and Indian educational institutions had focused on the ‘art’ aspect, training students to deliver a great customer experience, be it through the rooms or through food and beverage, both production and/or service; while ignoring…
Kapil Bhatia, Executive Chairman of InterGlobe Enterprises, has been conferred with the prestigious Lifetime Achievement Award at the Hotel Investment Conference-South Asia (HICSA) 2024. The awards ceremony took place in Bengaluru yesterday in the presence of prominent figures from the global and Indian hospitality industry. HICSA Awards are a prestigious recognition within the hospitality industry, celebrating the most remarkable hotel developments in the South Asian region. It recognises pioneers and distinguished visionaries who have significantly shaped the landscape of travel and hospitality in South Asia, acknowledging their exceptional contributions, lifelong commitment, and enduring impact. The HICSA Lifetime Achievement Award celebrates…
The graduation day is a very special occasion not only for the graduates for whom this ceremony is held and their success celebrated, it is also a special occasion that expresses gratitude to everyone who contributed to their success. The graduates prove that they have learnt and are ready to apply that knowledge. As they leave the portals of their institution, they can look back on the work done and see the evidence of great teaching, the new skills learned, and the new passions uncovered. Everyone sits back and savours the long awaited moment to celebrate and pay tribute to…
by Dr Himanshu Talwar Andhra Pradesh, situated in the heart of Southern India,beckons food enthusiasts to embark on a rich culinary experience. Known for its fascinating blend of ancient culinary traditions, local ingredients, and a love for using a variety of spices. The state has a rich and diverse food palate that is deeply rooted in tradition and celebrated for its bold flavors and spiciness. Andhra cuisine offers a delightful balance of flavors and textures. Andhra Chicken Curry, with its bold blend of spices, and Royyala Iguru, a prawn curry exploding with coastal flavors, showcase its rich culinary heritage. Rice…
Krishan Mahajan, affectionately known as ‘The Lion’ among his peers, breathed his last on April 2nd. With an entrepreneurial spirit and unwavering commitment to customer service, Mahajan left an indelible mark on the tourism industry. As the owner of Ambassador Express Holidays, Ambassador India Cozy Auto Tours, and Ambassador Resorts, he epitomised excellence in hospitality. For over four decades, Mahajan dedicated himself to providing unparalleled experiences to his clients, always striving to exceed their expectations. His passion for exploration led him to discover new destinations and products, bringing the vibrant tapestry of the subcontinent to the fingertips of travelers worldwide.…
By Varun Mehrotra, Director of sales and marketing, Sheraton Grand Bengaluru Whitefield As the Director of Sales and Marketing at the prestigious Sheraton Grand Bengaluru Whitefield, I believe that Sales and Marketing play a pivotal role in shaping the ethos and practices of the hotel’s convention centre sales team. In the bustling world of hospitality, where the pursuit of profit can often seem paramount, it’s important that a team leader understands the importance of maintaining ethical standards in every aspect of business, including sales. Commitment to upholding the highest ethical standards sets a shining example for the entire team. In…
By Nathan Andrews, Author & Hospitality Consultant These are good times for the hospitality industry? Right? I am sure, that if you are a part of any WhatsApp group, you would be on the receiving end of a never-ending stream of positive industry developments. Occupancy, rates, profitability, etc. are all at an all-time high, even allowing for much media hype. Which then begs the question as to why so many hospitality assets are at the same time in distress? Behind the façade of success, lies, in many cases, a very different reality of unserviceable debt, punitive recovery action and the loss…
