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We live in a time where technology has taken centerstage in our day-to-day routine. From our hand-held devices to the automated houses we call home, we lean on technology to improve and simplify numerous facets of our everyday reality. The hospitality industry also molds itself around this digital evolution. New technological advancements are refining how hotel-goers relate to their accommodation preferences, bringing about a dramatic shift in the way they engage with hospitality experiences. One of the glaring transformations instigated by technology is the seamless ease and comfort associated with hotel reservations. Previously, guests required the assistance of travel…
By Dr. Ruchita Verma, Dean – School of Hospitality Management, NMIMS, Navi Mumbai In recent years, there has been a growing number of young individuals venturing into the entrepreneurship space in various industries. This trend is catching fire,particularly among the young graduates of hospitality management programmes, who are leveraging the knowledge and experience acquired through their courses to establish entrepreneurial enterprises. From finding a niche to perfecting customer service, hospitality management programmes supplement individuals with the necessary skills to successfully pursue their passion for business. Young entrepreneurs bring fresh perspectives, innovative ideas and a drive for success, but they also…
By Avneet Singh, Founder, Medusa Beverages Pvt. Ltd Beer has been a popular alcoholic beverage for ages! Meeting your friends on Friday night for the beer ritual, celebrating milestones with loved ones cheering up beer cans, or just rejoicing with a bottle of beer all by yourself, beer has always been elementary in celebrations, and best buddy otherwise! But, did you know that beer can also have positive health impacts contrary to common beliefs? You must be wondering, how! Making beer involves brewing and fermenting cereal grains with yeast, hops, and flavoring agents. The alcohol concentration in beer cans ranges…
Hilton Bengaluru Embassy Manyata Business Park announced that Manish Garg, General Manager, has been honored with the prestigious “Best General Manager of the Year” award in the upscale category by HVS ANAROCK for the year 2024. This recognition underscores Manish’s exceptional leadership, dedication, and commitment to distinction within the hospitality industry. The HVS ANAROCK Awards are renowned for acknowledging outstanding professionals and properties that demonstrate remarkable contributions to the hospitality sector. Being recognized in the upscale category, Manish, a visionary excels in both operational leadership and strategic planning. Speaking about this achievement, Manish Garg stated, “Receiving the HVS ANAROCK ‘Best…
Article by Shubhi Singh, Chef and Director, The Cookie Dough Cake Cafe The restaurant business is a vibrant dance on a tightrope. You have to manage budgets, temperamental kitchens, and create a bouquet of services, all while hoping to leave guests humming a satisfied tune. According to Mordor Intelligence, India’s food service market size is estimated at 77.54 billion USD in 2024, and is expected to reach 125.06 billion USD by 2029, growing at a CAGR of 10.03%. The interesting part to note is that not only multinational food chains but independent outlets are also becoming popular. Independent restaurants dominate…
Article by Nikhil Goyal, Founder & CEO, Beyond Imagination Technologies & BitMemoir In the dynamic landscape of the travel and hospitality industry, innovation has always been a driving force. The latest addition to this realm is Non Fungible Tokens (NFTs), a groundbreaking technology that has the potential to redefine the way we experience and engage with travel and hotel services. As we step into the next decade, NFTs are poised to revolutionize the industry by providing unique opportunities for both businesses and consumers. The Power of NFTs in the Travel Industry: NFTs, which are unique digital assets verified by blockchain…
Article By Prem Anand Butlers’ earnings hinge on diverse factors, including their experience, location, specialization, and the households they serve. This article not only explores income but also sheds light on various butler training schools worldwide and their respective course fees. The average earnings of a butler can vary depending on the type of butler, the location, and the experience level. Here is a breakdown of the average earnings of different types of butlers: Type of butler Average earnings Household butler $50,000-$75,000 per year Hotel butler $40,000-$60,000 per year Cruise butler $2,500-$4,000 per month plus tips Embassy butler $50,000-$75,000 per…
Article by Haninder Sachdeva, Managing Director & CEO, Eight Continents Hotels & Resorts The global landscape of work has undergone a radical transformation, with remote work emerging as a prominent feature. This paradigm shift has not only affected traditional office spaces but has also permeated industries that were once considered immune to such changes, including the hospitality sector. As the world adapts to the new normal, the remote work culture is poised to provide a significant impetus to the hospitality industry in the times to come. Flexible Work Arrangements The rise of remote work has paved the way for more…
Article by Harish Chandra, Founder, GHTP( Global Hospitality Technology Professionals group) Anticipating the needs of high-end guests for personalized service is a crucial aspect of providing an exceptional experience. Here are some strategies to help you anticipate and meet the needs of high-end guests: 1. Detailed Guest Profiles: – Maintain detailed profiles for high-end guests, including preferences, special occasions, dietary restrictions, and past interactions. – Use customer relationship management (CRM) systems to track and update guest information. 2. Pre-arrival Surveys: – Send pre-arrival surveys to high-end guests to gather information about their preferences and requirements. – Ask about room preferences,…
Article by Harish Chandra, Founder, Global Hospitality Technology Professionals group(GHTP) In today’s rapidly evolving landscape, technology stands as a cornerstone across diverse industries, including the dynamic field of hospitality. The integration of cutting-edge technological advancements poses distinctive challenges for hotels, yet the manifold benefits it brings in terms of efficiency, guest satisfaction, and revenue growth overshadow these obstacles. Delving into the advantages, technology reshapes the guest experience by facilitating seamless interactions. Online booking platforms and user-friendly mobile apps empower guests to effortlessly make reservations and access various hotel services, spanning from room service to spa bookings, all at their fingertips.…
