Holiday Inn Express, part of IHG Hotels, is set to redefine the midscale hospitality segment in India with aggressive expansion plans and new signings across key markets. In a conversation with Hospitality Biz, Vaibhav Jain, Regional General Manager for Holiday Inn Express SWA, announced that the brand recently inaugurated a new property in Greater Noida, with additional openings in metro cities like Kolkata on the horizon. “With a robust pipeline of hotels, including new openings in business hubs and metro cities like Kolkata with the most recent opening at Greater Noida. Additionally, with aggressive new signings of Holiday Inn Express in India, display hotel owners’ increasing faith in the brand, its offering and the high business growth in the business travels in the midscale segment in the coming years. These developments reflect Holiday Inn Express’s commitment to expanding its presence in key markets and providing convenient and comfortable accommodations for travellers,” said Jain.
The expansion aligns with Holiday Inn Express’s commitment to providing convenient and comfortable stays for business travellers, supported by a robust pipeline of hotels in prominent business hubs. While the brand continues to grow, its focus remains on offering high-quality experiences tailored to the evolving needs of corporate guests.
At the core of the Holiday Inn Express experience are practical amenities designed to cater to business travellers. Each property offers well-equipped workspaces with excellent lighting, conveniently placed power outlets, and complimentary high-speed Wi-Fi to ensure seamless connectivity. Jain added, “In a world embracing remote and hybrid work models, our properties are equipped to support travellers with thoughtfully designed workspaces, enabling them to stay productive wherever they go.”
The brand also prioritises time-saving services like Express Check-In and Check-Out, managed efficiently through the IHG One Rewards app. Quick, nutritious “Grab & Go” breakfasts and 24/7 gym facilities further enhance the experience for guests with packed schedules. “Tight schedules are a hallmark of business travel, where every minute counts. Hotels that implement advanced check-in systems report a 30% reduction in guest waiting times, greatly enhancing overall satisfaction. At Holiday Inn Express, we streamline the process with our Express Check-In and Check-Out services, designed to minimise delays and help guests transition seamlessly between travel and work commitments,” Jain explained.
With a presence in key cities such as Bengaluru, Hyderabad, and Greater Noida, Holiday Inn Express continues to prioritise strategic locations near business districts and transport hubs. This accessibility not only supports the needs of corporate travellers but also allows them to explore local attractions during their downtime, “Location is a crucial consideration for business travellers, as staying close to key business venues can significantly reduce time and effort. To cater to this need, we strategically position our properties near major business districts, corporate offices, and transport hubs such as airports and railway stations. In cities like Bengaluru, Hyderabad and the newly opened Holiday Inn Express in Greater Noida our hotels are conveniently located near prominent IT hubs and financial centres, enabling guests to minimise travel time and focus on their work. By prioritising accessibility and transportation services, we ensure our guests can manage their schedules seamlessly—whether attending important meetings or catching a flight—while enjoying the added convenience of experiencing the local cuisines and attractions in their free time,” Jain concluded.