Asmita Mukherjee | Hyderabad 
Shiftz the technology-enabled platform is reshaping the way the industry connects with skilled professionals, tackles staff shortages, and enhances the hiring landscape. Asmita Mukherjee spoke with Rachit Mathur, CEO, Shiftz to delve into how the platform’s unique approach can streamline hiring and empower job seekers within the hospitality industry.
The comprehensive platform is designed exclusively for the hospitality sector. Offering full-time, part-time, and on-demand hiring solutions, it caters to the diverse needs of the industry. “We have tied up Training and skilling academies to enable our member workers to upskill themselves and ensure having access to growth opportunities and a thriving career,” said Mathur.
“Our innovative solution offers a 30% reduction in hiring costs and a faster closure cycle,” he reveals.
The hospitality industry is fighting with unprecedented staffing shortages, where Shiftz emerges as a bridge between aspiring professionals and the bustling hospitality sector. The company has also tied up with renowned hospitality management institutes, culinary academies, bartending schools, and more. “We are able to create a pool of semi-skilled, skilled, freshers as well as experienced hospitality professionals looking to take up jobs in the hospitality sector,” said Mathur.
A common woe in the hospitality industry is the time-consuming, and costly hiring processes. Shiftz being a tech-enabled platform takes this head-on with an array of innovative services. From verified profiles and video interviews to inbuilt skill assessment tests and HRMS capabilities, the platform streamlines the hiring process. The intelligent profile-matching algorithm by the brand enhances precision in talent acquisition.
Mathur informed that Shiftz isn’t just a platform; it’s a cohesive ecosystem that brings together various stakeholders for mutual benefits. The hospitality sector seeking professionals, skilled workers exploring opportunities, training institutions nurturing talents, and NBFCs providing financial benefits all converge within the Shiftz ecosystem. This collaborative approach ensures that every participant gains – be it career growth, upskilling avenues, or advantageous financial services.
As Shiftz envisions expansion beyond New Delhi into other metro cities, challenges and opportunities await. While tech adoption and building a robust supply-side pose challenges, the opportunities are equally promising. Mathur explained that the high demand for hospitality professionals, the chance to upskill existing workers, and the advantage of being the first market movers position Shiftz is accountable for profitable growth.
Shiftz claims to reduce hiring costs by 60% and increase retention by 25%. According to Mathur, the platform can help save hiring costs by 60%. While explaining he said, “All the job postings are free on our platform, also there are no success fees. The only fee that our clients pay is for unlocking a profile. This brings down the cost of hiring drastically.
Further, workers get access to upskilling opportunities on our portal which enables them to grow and rise within the same organization leading to a reduction in the attrition rate.”
Mathur added that Shiftz’s ambitious five-year vision entails pan-India coverage, offshore expansion into the MENA region, and cementing its status as the pioneer in hospitality hiring. The platform also wants to secure investments in the future for straightening its robust supply side and expansion.
