Having joined Hilton Goa Resort as an IT Manager in August 2018, Malcolm has made significant contributions to the resort’s technology infrastructure and operations. His dedication and exceptional skills have been instrumental in enhancing the guest experience through efficient and reliable IT services. With his extensive experience in the IT industry spanning over 17 years, Malcolm brings a wealth of knowledge and expertise to his new role.
Prior to his tenure at Hilton Goa Resort, Malcolm has held key positions in renowned brands including Radisson Blu Resort Goa, Park Hyatt Goa Resort & Spa, Alila Diwa Goa, The Radisson White Sands Resort, and Holiday Inn. His diverse background has allowed him to gain valuable insights and expertise in managing IT operations within the hospitality industry.
As the newly appointed Cluster IT Manager, Malcolm will oversee the information technology functions for three prominent properties, namely Hilton Goa Resort, DoubleTree by Hilton Goa – Arpora – Baga, and DoubleTree by Hilton Goa – Panaji. His responsibilities will include managing IT infrastructure, ensuring smooth operations, implementing innovative technological solutions, and providing exceptional support to the hotels’ guests and staff.
Commenting on his promotion, Malcolm Moniz expressed his gratitude and excitement, stating, “I am honored and thrilled to be appointed as the Cluster IT Manager for these exceptional properties and look forward to working closely with the teams at Hilton Goa Resort, DoubleTree by Hilton Goa – Arpora – Baga, and DoubleTree by Hilton Goa – Panaji to enhance the technology landscape, streamline operations, and deliver exceptional guest experiences.”
Malcolm’s promotion to Cluster IT Manager is a testament to his exemplary performance and dedication to excellence. Hilton Goa Resort is confident that under his leadership, the IT infrastructure across the cluster will continue to thrive, ensuring a seamless and technologically advanced experience for guests and team members alike.