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Article by Nikhil Goyal, Founder & CEO, Beyond Imagination Technologies & BitMemoir In the dynamic landscape of the travel and hospitality industry, innovation has always been a driving force. The latest addition to this realm is Non Fungible Tokens (NFTs), a groundbreaking technology that has the potential to redefine the way we experience and engage with travel and hotel services. As we step into the next decade, NFTs are poised to revolutionize the industry by providing unique opportunities for both businesses and consumers. The Power of NFTs in the Travel Industry: NFTs, which are unique digital assets verified by blockchain…
Article By Prem Anand Butlers’ earnings hinge on diverse factors, including their experience, location, specialization, and the households they serve. This article not only explores income but also sheds light on various butler training schools worldwide and their respective course fees. The average earnings of a butler can vary depending on the type of butler, the location, and the experience level. Here is a breakdown of the average earnings of different types of butlers: Type of butler Average earnings Household butler $50,000-$75,000 per year Hotel butler $40,000-$60,000 per year Cruise butler $2,500-$4,000 per month plus tips Embassy butler $50,000-$75,000 per…
Article by Haninder Sachdeva, Managing Director & CEO, Eight Continents Hotels & Resorts The global landscape of work has undergone a radical transformation, with remote work emerging as a prominent feature. This paradigm shift has not only affected traditional office spaces but has also permeated industries that were once considered immune to such changes, including the hospitality sector. As the world adapts to the new normal, the remote work culture is poised to provide a significant impetus to the hospitality industry in the times to come. Flexible Work Arrangements The rise of remote work has paved the way for more…
Article by Harish Chandra, Founder, GHTP( Global Hospitality Technology Professionals group) Anticipating the needs of high-end guests for personalized service is a crucial aspect of providing an exceptional experience. Here are some strategies to help you anticipate and meet the needs of high-end guests: 1. Detailed Guest Profiles: – Maintain detailed profiles for high-end guests, including preferences, special occasions, dietary restrictions, and past interactions. – Use customer relationship management (CRM) systems to track and update guest information. 2. Pre-arrival Surveys: – Send pre-arrival surveys to high-end guests to gather information about their preferences and requirements. – Ask about room preferences,…
Article by Harish Chandra, Founder, Global Hospitality Technology Professionals group(GHTP) In today’s rapidly evolving landscape, technology stands as a cornerstone across diverse industries, including the dynamic field of hospitality. The integration of cutting-edge technological advancements poses distinctive challenges for hotels, yet the manifold benefits it brings in terms of efficiency, guest satisfaction, and revenue growth overshadow these obstacles. Delving into the advantages, technology reshapes the guest experience by facilitating seamless interactions. Online booking platforms and user-friendly mobile apps empower guests to effortlessly make reservations and access various hotel services, spanning from room service to spa bookings, all at their fingertips.…
In an era where environmental consciousness is more than just a trend, the hospitality industry finds itself at a crossroads. Balancing the demands of a growing global tourism sector with the imperative to minimize its ecological footprint is no small feat. Fortunately, the marriage of digital solutions and sustainability practices is proving to be a game-changer for the hospitality sector. The Environmental Impact of Hospitality Before delving into the role of digital solutions, it’s crucial to grasp the environmental challenges posed by the hospitality industry. From excessive energy consumption to water wastage and large-scale waste generation, hotels and resorts are…
Prof. Satish Jayaram, PhD – Ideator | Innovator | Incubator Recent discussions last month at the 18th Annual Conference of Mystery Shoppers Professional Association Asia Pacific in Goa, provided the impetus to create this model. Challenges surrounding moving from classical to digital mode remain pressing. Yielding a part of established business activities to effective digital avatars today is obvious. The comfort of having mastered all known elements of a business in classical mode, will only remain an irrefutable insight. Creating tech-hybrid models suitable to market environments, target audiences etc. where they exist – rather than expecting them to materialize in…
By Kahraman Yigit, Co-Founder and CEO – Olive by Embassy In recent years, the Indian hospitality sector has witnessed a notable transformation. Within this evolving landscape, ‘hybrid hospitality’ – a blend of traditional hotel services with unconventional amenities and experiences – has emerged as a burgeoning trend. But what’s more commendable is the integration of sustainability and social impact as the linchpins of this innovative approach. With the escalating climate crisis and mounting societal challenges, a global awakening towards environmental and social responsibilities has taken root. Today’s consumers are not just looking for luxury or comfort; they’re seeking experiences that…
In conversation with Hospitality Biz, Mainak Sarkar, the Co-founder and CEO of Explorex Technologies Inc., talks about his journey and how he pursued his dream as a tech enthusiast to revolutionize the restaurant industry through tech primarily focusing on UX and practicality. From the date of ideation and launch, to seed funding, growth trajectory, and the current market standing. Tell us about the journey of Explorex. Explorex embarked on its journey with a visionary goal: to bridge the gap between restaurants and potential customers. Our aim was to revolutionize the restaurant industry by democratizing technology and equipping it with powerful…
By Vinitha Kannambroth, Regional Head – IFM Operations, Embassy Services Pvt. Ltd. Experiential tourism has transformed the way travellers explore and engage with destinations, seeking immersive and authentic experiences that go beyond the ordinary. In this dynamic landscape, facility management emerges as a silent yet powerful force shaping the very essence of experiential tourism. Millennials and Gen Z are generations known for their tech-savvy nature, desire for flexibility, and prioritization of experiences over material possessions. Workcations, which combine work and leisure in a single trip, can be particularly appealing to these generations for several reasons such as remote work adaptability,…
