Author: HBI Staff | Mumbai
Jaisalmer Marriott Resort & Spa has appointed Sanjay Malvia as the Rooms Division Manager. With over 14 years of experience in the hospitality industry, he has worked with multiple renowned hospitality chains namely, Oberoi, Hyatt, and Marriott hotels. Speaking on his appointment, General Manager Shiv Bose was quoted as saying, “We are delighted to welcome Sanjay in our team. His immersive expertise in the hospitality industry will juxtapose with the heightened service experience we provide to our guests at our experiential resort. I look forward to working with Sanjay and collaborating on projects for service enhancements.” As a Room Division…
ITC Gardenia, Bengaluru has appointed Amandeep Kaur as its General Manager (GM). An alumna of Welcomgroup Management Institute (WMI), Kaur served as GM at Welcomhotel by ITC Hotels, Richmond Road, Bengaluru. She was responsible for the overall operations of the property leading the team to achieved desired results. She started her career at ITC Grand Central, Mumbai as a member of the pre-opening team before moving to ITC Sonar, Kolkata, and Sheraton, New Delhi as a part of the housekeeping team. Kaur played a pivotal role in the opening of the largest hotel in the chain – ITC Grand Chola,…
Courtyard by Marriott has launched its newest property in Gorakhpur, Uttar Pradesh. In line with its mission the new property Courtyard by Marriott Gorakhpur is set to provide a comfortable environment, empowering guests whether they are travelling for business or pleasure. The hotel is located a short 30-minute drive from Mahayogi Gorakhnath Airport, and is also well-connected to the Gorakhpur Junction Railway Station and the Gorakhpur Bus Stand. The city is rich in historical and cultural significance, invites guests to explore its extensive list of iconic destinations. Speaking on the launch, Ranju Alex, Area Vice President, South Asia, Marriott International,…
Chocolate Group has witnessed a remarkable 50% surge in room nights after implementing the STAAH MAX Channel Manager solution in their properties. This group oversees seven luxurious hotels and resorts in Kolkata, Jaipur, Goa, Ranchi, Mandarmoni, and Midnapore within India. Previously, the group grappled with manual inventory and rate management across their seven properties. Tasks such as uploads failing, sluggish updates, and juggling multiple profiles through each online travel channel’s extranet were not just time-intensive but also led to booking errors, posing risks to the reputation of their properties. “As you’d expect of multiple properties, the need to connect with…
Callebaut, known for its exquisite Belgian Chocolate, has announced the return of its flagship event, Callebaut Patissier of the Year (CPY) 2024, in collaboration with Chocolate Academy Mumbai as a ‘Knowledge Partner.’ This anticipated third edition of the prestigious competition calls upon chefs and artisans to demonstrate their ingenuity and expertise in the artistry of chocolate. The chosen theme for this year, ‘Craft Your Signature,’ spotlights the individuality of each chef. Amidst the pressures of conforming to social media trends, CPY 2024 aims to establish a stage that honors chefs for their unique backgrounds, cultural influences, and true selves. The…
By Harish Chandra, Founder, Global Hospitality Technology Professionals Group (GHTP) Developing a risk management plan for a hotel involves several crucial components, but one of the most important parts is conducting a comprehensive risk assessment. This process involves identifying, analyzing, and evaluating potential risks and hazards that could affect the hotel’s operations, guests, employees, and assets. The goal is to understand the various risks the hotel might face and prioritize them based on their likelihood and potential impact. Here are key steps within the risk assessment phase that are critical for a hotel’s risk management plan: Identification of Risks: Identify potential…
To bolster Uttar Pradesh’s tourism and hospitality sector, the state tourism department initiated a novel star hotel classification portal in Lucknow. This fresh system categorizes hotels and resorts across five tiers—platinum, diamond, gold, silver, and bronze. Minister Jaiveer Singh, overseeing tourism and culture, announced the launch at the Tourism Department Directorate. Singh emphasized that the classification would be based on quality, services, overall facilities, and guest experiences, aiming to propel the hotel business forward. Singh highlighted the multi-faceted advantages of this classification system, noting that hotels meeting the criteria would enjoy various incentives, subsidies, and industry-standard tax benefits, amplifying their…
Novotel Hyderabad Convention Centre embraced the holiday spirit with its anticipated annual Tree Lighting Ceremony. This celebration welcomed the joy and warmth of Christmas, unfolding in the grandeur of the hotel amidst traditional rituals. Every corner of the venue was meticulously adorned, featuring a radiant 30-foot-tall Christmas tree casting a cozy glow. Adding to the festive charm was the majestic 8-foot Gingerbread House, elevating the atmosphere and spreading joy at the heart of the festivities. The evening commenced with lively carol singing, filling the air with timeless melodies that echoed through the hotel. These harmonious tunes set the stage for…
The Days suites By Wyndham at Whitefield, Bengaluru has appointed Thota Bhaskar as its General Manager for the hotel. In his new role, Bhaskar will be responsible for overseeing the hotel’s staff, operations, sales and marketing, etc. “Bhaskar is a talented and experienced hospitality professional and will play a key role in ensuring that the Days Suites By Wyndham continues providing guests with the same high-quality service and exceptional value that it has become known for in the Bengaluru community,” said Nikhil V Jadhav, owner of the Akruti Developers. Bhaskar is a native of Bengaluru, Karnataka and a 2004 graduate…
Radisson Hotel Group announced the opening of Uday Palace Navsari, a member of Radisson Individuals. Combining palace-style architecture and modern amenities, the hotel features 100 rooms that are adorned with French windows with jharoka-style frames, offering city and garden views, and an abundance of natural daylight. Guests can select from multiple categories, including standard rooms, superior rooms, junior suites, and executive suites. Located within a one-hour drive from the Surat airport and just a short 20-minute journey from the Navsari railway station, the hotel is ideal for both business and leisure travelers and is an ideal destination for guests looking…
