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      1. Cover Story
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      5. Chef’s Corner
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      ‘Prime AAA locations will remain central to our strategy’: JB Singh, President and CEO, InterGlobe Hotels

      April 3, 2025

      Breaking Barriers and Leading with Excellence: Women in Hospitality

      March 7, 2025

      Indian Hospitality Industry Poised for Continued Growth in 2025

      January 15, 2025

      ‘India’s non-metro cities are at the heart of the country’s hospitality growth, offering immense potential and untapped opportunities’

      October 8, 2024

      ‘Telangana’s hospitality sector deserves industry status for fair recognition and support’: Sandeep Joshi

      May 16, 2025

      ‘We’re not just hosting events but also shaping Hyderabad’s reputation as India’s top MICE destination’ : Rubin Cherian

      April 21, 2025

      ‘Hotels blending local charm with sustainability to lead next phase’ : Jitendra Taak

      April 4, 2025

      Timbertales Coorg Aims to Become South India’s Top Luxury Resort

      March 6, 2025

      ‘Evolving client preferences drive demand for hybrid capabilities, immersive experiences, and personalised touches’ : Prithvi Pal Singh

      May 17, 2025

      ‘Telangana’s hospitality sector deserves industry status for fair recognition and support’: Sandeep Joshi

      May 16, 2025

      Luxury Whisky brand The Dalmore targets India’s growing market for single malts

      May 6, 2025

      ‘We’re not just hosting events but also shaping Hyderabad’s reputation as India’s top MICE destination’ : Rubin Cherian

      April 21, 2025

      Culinary Art India 2025: A Celebration of India’s Evolving Hospitality Landscape

      March 7, 2025

      ProWine Mumbai 2024: A Toast to Excellence in Wine and Spirits

      December 4, 2024

      7th AHP Hospitality Excellence Awards Celebrating Innovation, Diversity, and the Future of Hospitality

      July 26, 2024

      IHC-IIHM International Hospitality Day Awards celebrates the Glamorous Hospitality Industry of Mumbai

      July 5, 2024

      ‘Guests today seek an overall experience rather than just good food or stay‘: Chef Satyakumar GV, Executive Chef, Sheraton Hyderabad Hotel

      January 28, 2025

      Young Chefs from 50 Nations to Compete at 11th International Chef Olympiad, Feb 2-8, 2025

      January 28, 2025

      IIHM and IHC Celebrates International Hospitality Day 2024

      April 29, 2024

      Food Trends Predictions for 2024

      November 24, 2023

      ‘Telangana’s hospitality sector deserves industry status for fair recognition and support’: Sandeep Joshi

      May 16, 2025

      ‘We’re not just hosting events but also shaping Hyderabad’s reputation as India’s top MICE destination’ : Rubin Cherian

      April 21, 2025

      ‘Hotels blending local charm with sustainability to lead next phase’ : Jitendra Taak

      April 4, 2025

      ‘We plan to drive higher RevPAR and occupancy through dynamic pricing, targeted marketing campaigns, and expanding corporate tie-ups’: Manoj Jangid

      March 29, 2025

      Balancing Luxury and Sustainability

      May 14, 2025

      ‘Weddings and Room Bookings Drive Significant Revenue Growth’: Anirban Sarkar, General Manager, Radisson Blu Greater Noida

      January 15, 2025

      Luxury Hospitality in India: A Market on the Rise

      December 3, 2024

      Redefining Indian hospitality, the TECH way

      June 6, 2024
    • Opinion
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      The Cart or the Horse?

      May 5, 2024

      Culinary Tourism in India: A Global Perspective

      April 22, 2024

      M+A+S=H

      April 6, 2024

      What is the most important part of developing a risk management plan for a hotel?

      December 14, 2023

      HOTELS, HOSPITALS AND OPPORTUNITIES

      August 24, 2022

      Role of Facility Management in Experiential Tourism: Shaping Unforgettable Journeys in India

      September 27, 2023

      Occupancy Upsurge: Reinvigorating Business

      June 16, 2022

      Lessons from 20:20 for 2020

      January 6, 2020

      Legal Obligations of Lost Properties – Infra Hospitium

      December 30, 2019
    • F&B
      1. Wines
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      SulaFest 2025 Kicks Off Its 14th Edition

      February 3, 2025

      Medusa Beverages and Warner Bros. Discovery Global Consumer Products launches the ‘House of the Dragon’ Exclusive Edition

      August 1, 2024

      Mehra Wines sets sights on leading India’s premium alcoholic beverage market

      April 24, 2024

      WIPS-Nashik revived by Govt of Mah, HRAWI applauds the move

      January 23, 2024

      Longitude 77 Collector’s Edition Debuts at Cannes

      May 22, 2025

      Salty Nerd Vodka Launches in UAE, Goa & Karnataka

      May 19, 2025

      Loca Loka Tequila Wins Gold and Silver at 2025 SFWSC

      May 19, 2025

      Indian Liquor Makers to See Over 10% Revenue Growth in FY26

      May 18, 2025

      F&B major FSIPL announces 8 New Products

      October 19, 2022

      The Health Factory startup raised INR 2 crore expanded seed funding

      August 22, 2022

      Sattvik Certifies Indian Beverages Company VARAHI Pvt Ltd

      August 22, 2022

      Cold Chain Storage & Supply to Boost the Consumption of Frozen Poultry

      May 5, 2020

      ‘Our HoReCa clients have saved between INR 2 Lac and INR 15 Lac per year by using our products’ : Jesal Sampat, Executive Director, Pune Gas

      March 29, 2024

      UNESCO New Delhi seeks for expression of interest for catering services

      March 19, 2024

      ‘HoReCa Channel Contributes 80-85% of Real Good Chicken’s Revenue’ : Abhay Parnerkar, CEO, Godrej Tyson Foods

      August 30, 2023

      X Events Hospitality launches #chefstogether campaign to celebrate International Chefs Day

      August 25, 2022

      ‘We are planning to raise around INR 25 cr within 8-10 months’ : Krunal Oza, Founder & CEO of Hustlers Hospitality

      September 2, 2022

      A Feast for the Senses; Sheraton Hyderabad’s Culinary Gem

      February 2, 2025

      Roastery Coffee House : More than just a place to dine

      June 14, 2024

      Glocal Junction: Lifting modern Indian cuisine to new heights

      January 10, 2023

      Little Italy Hyderabad: An Italian gastronomic paradise nestled amidst Jubilee Hills

      December 7, 2022

      ‘Shoyu’ Brings Modern Asian Flavors to Hyderabad

      March 7, 2025

      A Feast for the Senses; Sheraton Hyderabad’s Culinary Gem

      February 2, 2025

      Firewater Neo Bar and Kitchen Sparks Culinary Magic in the Financial District

      February 2, 2025

      Roastery Coffee House : More than just a place to dine

      June 14, 2024

      Kolkata Orders Rooftop Restaurants Closed After Hotel Fire

      May 8, 2025

      Yi Jing at ITC Kohenur Offers a Culinary Escape with New Summer Menu

      May 7, 2025

      18% GST on Meals in Specified Hotels Elevates Dining and Event Costs

      April 14, 2025

      Clara Beach Haven Opens in Goa, Blending Art, Elegance, and Culinary Excellence

      April 7, 2025
    • Education
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      Association of Hospitality Professionals Announces the Seventh Edition of Hospitality Challenge 2024

      June 28, 2024

      IIHM and Mayfair Hotels & Resorts Forge Strategic Partnership with MoU Signing

      May 9, 2024

      ‘We focus on equipping students with essential skills‘

      May 6, 2024

      IIHM and IHC Celebrates International Hospitality Day 2024

      April 29, 2024

      Hyatt India collaborates with CII & EHL to launch Vocational Training across its properties in Delhi, NCR and Lucknow

      July 25, 2024

      Association of Hospitality Professionals Announces the Seventh Edition of Hospitality Challenge 2024

      June 28, 2024

      ‘We focus on equipping students with essential skills‘

      May 6, 2024

      Apeejay Institute of Hospitality celebrates the graduation of the class of 2024

      April 4, 2024

      Le Cordon Bleu Gurugram Unveils Advanced Hospitality Training Facilities

      March 20, 2025

      IIHM and Mayfair Hotels & Resorts Forge Strategic Partnership with MoU Signing

      May 9, 2024

      ‘We focus on equipping students with essential skills‘

      May 6, 2024

      Apeejay Institute of Hospitality celebrates the graduation of the class of 2024

      April 4, 2024

      UP’s First State Institute of Hotel Management Nears Completion

      May 21, 2025

      IHM Ranchi and Art of Living Partner for Youth Empowerment

      April 16, 2025

      ISH Hosts Distin-GU-ISH-ED 2025, Celebrates Culinary Excellence

      March 26, 2025

      Le Cordon Bleu Gurugram Unveils Advanced Hospitality Training Facilities

      March 20, 2025
    • Operation
      1. Housekeeping
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      HPMF Inaugurates 14th Annual Convention with Grand Ceremony in Lucknow

      September 27, 2024

      HPMF Joins Governing Body of Tourism and Hospitality Skill Council

      June 24, 2024

      HPMF to celebrate 14th Anniversary with Awards in Lucknow and Ayodhya Dham

      June 7, 2024

      ‘Addressing the gap between industry demand and workforce skills is a critical challenge’

      May 14, 2024

      ‘Our HoReCa clients have saved between INR 2 Lac and INR 15 Lac per year by using our products’ : Jesal Sampat, Executive Director, Pune Gas

      March 29, 2024

      Hafele Introduces India’s First One Touch Cabinet Mechanism

      January 30, 2024

      X Events Hospitality launches #chefstogether campaign to celebrate International Chefs Day

      August 25, 2022

      Celebrated Chef Anton Mosimann Awarded with Swiss Culinary Merit of Honor

      July 25, 2021

      HRAWI organises FSSAI’s latest FoSTaC Programme in Mumbai

      December 20, 2023

      HRAWI organises Fire Marshals Training Programme

      April 17, 2019

      HRAWI organises fire safety training for hotels & restaurants in Mumbai

      March 20, 2019

      Hyatt and Quimera Energy Efficiency wins the AEE’s Western Europe Region Energy Project Award 2018

      November 9, 2018

      Rajj Tandoors Redefines Tandoor Cooking with Global Vision and Chef-Centric Innovation

      May 12, 2025

      ‘Our HoReCa clients have saved between INR 2 Lac and INR 15 Lac per year by using our products’ : Jesal Sampat, Executive Director, Pune Gas

      March 29, 2024

      GRAFF Unveils the Futurismo Collection for the Kitchen

      September 16, 2023

      EssEmm Corporation launches Cosmos Nut Butter Grinder

      August 4, 2022

      HPMF Signs Landmark MOU with WineGAI

      March 30, 2025

      HPMF and ICF Join Forces to Transform India’s Hospitality Sector

      March 7, 2025

      ‘Addressing the gap between industry demand and workforce skills is a critical challenge’

      May 14, 2024

      Global Revenue Forum 2023 to host Opportunity 2023

      January 12, 2023
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    Home » Women in Hospitality Business continue to break barriers, emerge as successful leaders
    Feature

    Women in Hospitality Business continue to break barriers, emerge as successful leaders

    Tejaswini ParanjapeBy Tejaswini ParanjapeMarch 12, 2024No Comments8 Mins Read
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    Women in hospitality have succeeded in carving their own niche in the hospitality landscape. They have evolved as better leaders over the period of time, making the sector all the more inclusive than before with their persistent efforts and inherent qualities as women. It would not be wrong to say that the hospitality industry capitalises on the very fact that being kind, gentle and hospitable comes naturally for women. Their contribution has been immense in making the field more attractive and less vulnerable for the future generations. In a free-wheeling discussion with regards to evolution of hospitality sector on the occasion of international Women’s Day 2024, Tejaswini Paranjape delves into the inspiring journeys of four distinguished women within the hospitality sector.

    Women believe that hospitality business demands a lot of creative potential and hardwork. There is a lot that happens behind the scenes in making the whole property look vibrantly lavish, full of life and exotic. Women leaders are happy with a creative satisfaction that they get after serving in this area for many years. Speaking about her journey, Indu Khatri, Cluster Director of Sales and Marketing, Fairmont Jaipur, said, “My journey in the hospitality sector has been a fascinating one, filled with continuous learning and growth over the span of 18 years. Even before I stepped into this dynamic industry, I was captivated by the allure of hospitality. I’ve always had a passion for sales and the prospect of meeting new people and navigating the intricacies of this field appealed to me deeply. Joining Fairmont Jaipur was a pivotal moment in my career, where I found a perfect alignment of values and a platform to showcase my skills and dedication. Kadambari Sabharwal Talwar, GM, Courtyard by Marriott, Hebbal, Bengaluru said that she found herself drawn to the intricate tapestry of the hospitality industry during her studies, recognizing the dedication and effort required to craft its allure and sophistication. It was during her course in Hospitality that she discovered her true calling. Her passion lies in collaborating with the people and particularly, the unsung heroes behind the scenes, those whose collective efforts elevate the guest experience and create unforgettable stays. Sita Lekshmi, General Manager, Aloft Bengaluru Outer Ring Road, said, “2024 is my 18th year in the hospitality industry and it has indeed been a beautiful journey looking back. Marriott International celebrates women and diversity and has stood to inspire change in gender equality for decades now. It is no surprise that more and more women are finding their success routes with Marriott each year. Meena Jain, Director, Pride Hotels Group said, “My journey in the hospitality sector, particularly with Pride Hotels Group, has been a profound exploration of Indian tradition and luxury. I have witnessed the evolution of our commitment to a multisensory guest experience. Inclusivity is not just a concept, it is ingrained in our ethos, influencing hiring, team development and leadership. Reflecting the Women’s Day theme, our initiatives focus on empowering women, offering growth opportunities and contributing to socioeconomic upliftment. By embracing diversity, we not only enrich our team but also enhance our ability to innovate and provide exceptional guest experiences.”

    The next point of discussion was about women’s contribution in upholding the brand values within the hospitality sector. In this context, each leader brings a unique perspective and commitment to excellence. Khatri, emphasizes the importance of collaborative teamwork and alignment with the brand’s ethos, fostering a culture of inclusivity and innovation. Similarly, Talwar, highlights the alignment between personal and company values, emphasizing Marriott’s dedication to employee well-being and its impact on guest experience. Lekshmi said, “As a woman leader at Marriott, I stand for inclusive practices and strongly believe that gender is irrelevant when it comes to performance. Men, women, and every other member of society is capable of change and greatness if they wish to achieve it. Putting people first is my go-to core value at work.” Jain also believes in consistent delivery of excellence that defines Pride Hotels Group brand identity. She is on a constant effort to ensure that every acquisition aligns with their of ethos of ‘Truly Indian, Traditionally Luxurious.’

    All women leaders agree that the hospitality space has become all the more inclusive. They believe there are equal opportunities for all. It is no longer a male dominated space and women counterparts have progressed as much and more. They now find themselves more respected and empowered to run the business efficiently and effectively. Khatri said, The evolving role of women in the hospitality sector is a testament to the industry’s progress towards inclusivity and diversity. I firmly believe that gender should not be a barrier to one’s potential and it’s heartening to see more women taking on leadership roles across the sector. While there’s still work to be done, I am optimistic about the future. The strides we’ve made towards creating a more inclusive work culture bode well for future generations, offering them opportunities to thrive based on their abilities rather than gender. Talwar said, “Within our network, we have established informal associations and groups led by women ambassadors, dedicated to accommodating the unique requirements of women. We recognize that women often excel at the entry level, yet face challenges at the mid-level
    when familial obligations become paramount. To support them, some require flexible work arrangements, while others benefit from ongoing counseling and support. We have implemented a system of checks and balances to ensure that these needs are met and that our workforce remains diverse and inclusive. Lekshmi believes the industry landscape will become completely inclusive for future generations to come and they are strengthening the foundation for that change. Jain also witness the  transformative shift in the role of women.

    In the context of HR practices, women shared their profound views . Each one of them found this as very crucial aspect of the discussion. While Khatri advocates for HR practices that prioritize open communication, transparency and creating an environment where women feel comfortable expressing their needs and concerns, Jain believes in offering tailored work hours and remote options for women. Talwar said, “It’s imperative that we evolve our HR practices to embrace inclusivity, particularly in addressing the specific needs of women.” Jain added, “Policies supporting maternity leave, childcare, career breaks empower women to balance personal and professional life. Embracing diversity in leadership and encouraging open communication further enriches the workplace. Pride Hotels Group promotes such practices, acknowledging that catering to women’s needs is not just an ethical imperative but a strategic investment in a thriving and inclusive workforce.

    While some believed that women bring unique qualities to the table, for others gender did not matter. The right aptitude according to them takes the employees ahead of the curve. Talwar said, “Women bring a valuable dimension of emotional intelligence to the table, which we actively seek to nurture through mentoring programs. We encourage our team to think creatively, embracing qualities such as empathy and patience as essential criteria for the role, rather than pitting one attribute against another. Empathy is paramount in our approach, as we strive to anticipate future needs and trends, staying ahead of the curve. We are committed to providing equal opportunities, acknowledging and addressing any biases that may exist.” Lekshmi rightly pointed out that Women bring the unique strength of resilience and open communication. Female leaders are more collaborative than their male counterparts, she thought. Jain emphasised that women have unique skillset and strengths that makes them a strong fit for the industry. They have unique qualities like multitasking, attention to detail and emotional intelligence—enhancing creativity. According to her, women tend to follow a democratic leadership style naturally taking into account every opinion around the table. She also emphasises on the fact that despite these strides, women still face challenges with stereotypes and biases. The proverbial glass ceiling remains a reality. She said, “I recently came across an article that spoke about women leaders having to frequently encounter the “double bind” dilemma, where they must balance assertiveness and likeability- a tightrope that their male counterparts rarely have to walk.”

    To sum up, all these women have truly been the real heros and have instilled the sense of pride and integrity in their respective organisations. They not just succeeded in their areas but have all also inspired their peers. They have overwhelming messages to share with each of the women in the industry going through similar paths, Khatri urges you to embrace your journey with passion and confidence, knowing that you belong in this vibrant industry. Surround yourself with the right people and environments that uplift and inspire you. Remember, your potential knows no bounds, and by staying true to yourself and your aspirations, you will undoubtedly achieve greatness. Talwar says, Ask for help! Someone out there, from friends, peers, relatives will surely stand by you. Lekshmi speaks her mind when she said, “As we continue to pave the way and redefine leadership in 2024, the way forward has to be ability, competence, vision and gender to be never the discussion. That is true success and inclusion in my eyes. And Jain has the last message that resonates with all the women in the industry. She said, as we celebrate Women’s Day,” I want to convey my admiration to the all the women in the hospitality sector. Stand tall, support one another and seize every opportunity. Let’s continue breaking barriers, fostering inclusivity and defining the future of hospitality together.”

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    • Tejaswini Paranjape
      Tejaswini Paranjape

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