• November 23, 2024
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Guest Article
The Professionals Guide to Enhancing Guest Satisfaction

The Professionals Guide to Enhancing Guest Satisfaction

By Paola Waschbush, Rooms Division & Sustainability Lecturer, Les Roches Marbella An industry that’s all about personal service and human emotion relies heavily on creating memorable experiences and both meeting and exceeding guest expectations. And in today’s

Guest Article
Innovative Approaches to Sustainable Practices in Hospitality Education: Preparing Leaders for the Future

Innovative Approaches to Sustainable Practices in Hospitality Education: Preparing Leaders for the Future

By Susana Garrido Valiente, Director of Educational Technology and Director of Spark (Innovation sphere by Les Roches) at Les Roches Marbella Innovation is not just a luxury but a necessity. The integration of advanced technologies and

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