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      ‘Prime AAA locations will remain central to our strategy’: JB Singh, President and CEO, InterGlobe Hotels

      April 3, 2025

      Breaking Barriers and Leading with Excellence: Women in Hospitality

      March 7, 2025

      Indian Hospitality Industry Poised for Continued Growth in 2025

      January 15, 2025

      ‘India’s non-metro cities are at the heart of the country’s hospitality growth, offering immense potential and untapped opportunities’

      October 8, 2024

      ‘We’re not just hosting events but also shaping Hyderabad’s reputation as India’s top MICE destination’ : Rubin Cherian

      April 21, 2025

      ‘Hotels blending local charm with sustainability to lead next phase’ : Jitendra Taak

      April 4, 2025

      Timbertales Coorg Aims to Become South India’s Top Luxury Resort

      March 6, 2025

      ‘We aim to expand our portfolio to 3,500 keys by 2035’

      March 4, 2025

      Luxury Whisky brand The Dalmore targets India’s growing market for single malts

      May 6, 2025

      ‘We’re not just hosting events but also shaping Hyderabad’s reputation as India’s top MICE destination’ : Rubin Cherian

      April 21, 2025

      ‘India plans to double foreign tourist arrivals to 25 million in the next five years’

      April 14, 2025

      ‘Prime AAA locations will remain central to our strategy’: JB Singh, President and CEO, InterGlobe Hotels

      April 3, 2025

      Culinary Art India 2025: A Celebration of India’s Evolving Hospitality Landscape

      March 7, 2025

      ProWine Mumbai 2024: A Toast to Excellence in Wine and Spirits

      December 4, 2024

      7th AHP Hospitality Excellence Awards Celebrating Innovation, Diversity, and the Future of Hospitality

      July 26, 2024

      IHC-IIHM International Hospitality Day Awards celebrates the Glamorous Hospitality Industry of Mumbai

      July 5, 2024

      ‘Guests today seek an overall experience rather than just good food or stay‘: Chef Satyakumar GV, Executive Chef, Sheraton Hyderabad Hotel

      January 28, 2025

      Young Chefs from 50 Nations to Compete at 11th International Chef Olympiad, Feb 2-8, 2025

      January 28, 2025

      IIHM and IHC Celebrates International Hospitality Day 2024

      April 29, 2024

      Food Trends Predictions for 2024

      November 24, 2023

      ‘We’re not just hosting events but also shaping Hyderabad’s reputation as India’s top MICE destination’ : Rubin Cherian

      April 21, 2025

      ‘Hotels blending local charm with sustainability to lead next phase’ : Jitendra Taak

      April 4, 2025

      ‘We plan to drive higher RevPAR and occupancy through dynamic pricing, targeted marketing campaigns, and expanding corporate tie-ups’: Manoj Jangid

      March 29, 2025

      ‘Weddings and Room Bookings Drive Significant Revenue Growth’: Anirban Sarkar, General Manager, Radisson Blu Greater Noida

      January 15, 2025

      ‘Weddings and Room Bookings Drive Significant Revenue Growth’: Anirban Sarkar, General Manager, Radisson Blu Greater Noida

      January 15, 2025

      Luxury Hospitality in India: A Market on the Rise

      December 3, 2024

      Redefining Indian hospitality, the TECH way

      June 6, 2024

      Lone Wolf beer announces major growth strategy, bolsters production capacity to enter new markets

      April 23, 2024
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      The Cart or the Horse?

      May 5, 2024

      Culinary Tourism in India: A Global Perspective

      April 22, 2024

      M+A+S=H

      April 6, 2024

      What is the most important part of developing a risk management plan for a hotel?

      December 14, 2023

      HOTELS, HOSPITALS AND OPPORTUNITIES

      August 24, 2022

      Role of Facility Management in Experiential Tourism: Shaping Unforgettable Journeys in India

      September 27, 2023

      Occupancy Upsurge: Reinvigorating Business

      June 16, 2022

      Lessons from 20:20 for 2020

      January 6, 2020

      Legal Obligations of Lost Properties – Infra Hospitium

      December 30, 2019
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      SulaFest 2025 Kicks Off Its 14th Edition

      February 3, 2025

      Medusa Beverages and Warner Bros. Discovery Global Consumer Products launches the ‘House of the Dragon’ Exclusive Edition

      August 1, 2024

      Mehra Wines sets sights on leading India’s premium alcoholic beverage market

      April 24, 2024

      WIPS-Nashik revived by Govt of Mah, HRAWI applauds the move

      January 23, 2024

      Cellar 33 & Sonarys Celebrate Grower Champagne’s India Debut

      May 9, 2025

      India-UK FTA Spurs Premium Spirits Boom in Hospitality Sector

      May 9, 2025

      Luxury Whisky brand The Dalmore targets India’s growing market for single malts

      May 6, 2025

      Liquor Price Disparities Highlight Flaws in ‘One Nation, One Tax’ Vision

      May 6, 2025

      F&B major FSIPL announces 8 New Products

      October 19, 2022

      The Health Factory startup raised INR 2 crore expanded seed funding

      August 22, 2022

      Sattvik Certifies Indian Beverages Company VARAHI Pvt Ltd

      August 22, 2022

      Cold Chain Storage & Supply to Boost the Consumption of Frozen Poultry

      May 5, 2020

      ‘Our HoReCa clients have saved between INR 2 Lac and INR 15 Lac per year by using our products’ : Jesal Sampat, Executive Director, Pune Gas

      March 29, 2024

      UNESCO New Delhi seeks for expression of interest for catering services

      March 19, 2024

      ‘HoReCa Channel Contributes 80-85% of Real Good Chicken’s Revenue’ : Abhay Parnerkar, CEO, Godrej Tyson Foods

      August 30, 2023

      X Events Hospitality launches #chefstogether campaign to celebrate International Chefs Day

      August 25, 2022

      ‘We are planning to raise around INR 25 cr within 8-10 months’ : Krunal Oza, Founder & CEO of Hustlers Hospitality

      September 2, 2022

      A Feast for the Senses; Sheraton Hyderabad’s Culinary Gem

      February 2, 2025

      Roastery Coffee House : More than just a place to dine

      June 14, 2024

      Glocal Junction: Lifting modern Indian cuisine to new heights

      January 10, 2023

      Little Italy Hyderabad: An Italian gastronomic paradise nestled amidst Jubilee Hills

      December 7, 2022

      ‘Shoyu’ Brings Modern Asian Flavors to Hyderabad

      March 7, 2025

      A Feast for the Senses; Sheraton Hyderabad’s Culinary Gem

      February 2, 2025

      Firewater Neo Bar and Kitchen Sparks Culinary Magic in the Financial District

      February 2, 2025

      Roastery Coffee House : More than just a place to dine

      June 14, 2024

      Kolkata Orders Rooftop Restaurants Closed After Hotel Fire

      May 8, 2025

      Yi Jing at ITC Kohenur Offers a Culinary Escape with New Summer Menu

      May 7, 2025

      18% GST on Meals in Specified Hotels Elevates Dining and Event Costs

      April 14, 2025

      Clara Beach Haven Opens in Goa, Blending Art, Elegance, and Culinary Excellence

      April 7, 2025
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      Association of Hospitality Professionals Announces the Seventh Edition of Hospitality Challenge 2024

      June 28, 2024

      IIHM and Mayfair Hotels & Resorts Forge Strategic Partnership with MoU Signing

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      ‘We focus on equipping students with essential skills‘

      May 6, 2024

      IIHM and IHC Celebrates International Hospitality Day 2024

      April 29, 2024

      Hyatt India collaborates with CII & EHL to launch Vocational Training across its properties in Delhi, NCR and Lucknow

      July 25, 2024

      Association of Hospitality Professionals Announces the Seventh Edition of Hospitality Challenge 2024

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      ‘We focus on equipping students with essential skills‘

      May 6, 2024

      Apeejay Institute of Hospitality celebrates the graduation of the class of 2024

      April 4, 2024

      Le Cordon Bleu Gurugram Unveils Advanced Hospitality Training Facilities

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      May 9, 2024

      ‘We focus on equipping students with essential skills‘

      May 6, 2024

      Apeejay Institute of Hospitality celebrates the graduation of the class of 2024

      April 4, 2024

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      April 16, 2025

      ISH Hosts Distin-GU-ISH-ED 2025, Celebrates Culinary Excellence

      March 26, 2025

      Le Cordon Bleu Gurugram Unveils Advanced Hospitality Training Facilities

      March 20, 2025

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      HPMF Inaugurates 14th Annual Convention with Grand Ceremony in Lucknow

      September 27, 2024

      HPMF Joins Governing Body of Tourism and Hospitality Skill Council

      June 24, 2024

      HPMF to celebrate 14th Anniversary with Awards in Lucknow and Ayodhya Dham

      June 7, 2024

      ‘Addressing the gap between industry demand and workforce skills is a critical challenge’

      May 14, 2024

      ‘Our HoReCa clients have saved between INR 2 Lac and INR 15 Lac per year by using our products’ : Jesal Sampat, Executive Director, Pune Gas

      March 29, 2024

      Hafele Introduces India’s First One Touch Cabinet Mechanism

      January 30, 2024

      X Events Hospitality launches #chefstogether campaign to celebrate International Chefs Day

      August 25, 2022

      Celebrated Chef Anton Mosimann Awarded with Swiss Culinary Merit of Honor

      July 25, 2021

      HRAWI organises FSSAI’s latest FoSTaC Programme in Mumbai

      December 20, 2023

      HRAWI organises Fire Marshals Training Programme

      April 17, 2019

      HRAWI organises fire safety training for hotels & restaurants in Mumbai

      March 20, 2019

      Hyatt and Quimera Energy Efficiency wins the AEE’s Western Europe Region Energy Project Award 2018

      November 9, 2018

      ‘Our HoReCa clients have saved between INR 2 Lac and INR 15 Lac per year by using our products’ : Jesal Sampat, Executive Director, Pune Gas

      March 29, 2024

      GRAFF Unveils the Futurismo Collection for the Kitchen

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      EssEmm Corporation launches Cosmos Nut Butter Grinder

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      Keventer Agro to Launch Food Range in Partnership with Disney India

      March 11, 2022

      HPMF Signs Landmark MOU with WineGAI

      March 30, 2025

      HPMF and ICF Join Forces to Transform India’s Hospitality Sector

      March 7, 2025

      ‘Addressing the gap between industry demand and workforce skills is a critical challenge’

      May 14, 2024

      Global Revenue Forum 2023 to host Opportunity 2023

      January 12, 2023
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    Home » ‘For 2023 our major focus areas will be Inbound Tourism and Corporate Travel’ :Shuvendu Banerjee, General Manager, Crowne Plaza New Delhi Okhla
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    ‘For 2023 our major focus areas will be Inbound Tourism and Corporate Travel’ :Shuvendu Banerjee, General Manager, Crowne Plaza New Delhi Okhla

    Asmita Mukherjee | HyderabadBy Asmita Mukherjee | HyderabadMay 12, 2023No Comments4 Mins Read
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    Asmita Mukherjee | Hyderabad

    Crowne Plaza New Delhi Okhla has established itself as a premier destination for integrated hospitality, catering to both business and leisure travellers. With a strong focus on creating a harmonious blend of work and life experiences, the hotel aims to provide exceptional dining and wellness offerings that exceed guest expectations. In a freewheeling conversation, Shuvendu Banerjee, General Manager, Crowne Plaza New Delhi Okhla shared his strategic plans to continue the upward trajectory of the balance sheet and keep up the high spirits of his team with Asmita Mukherjee.

    Positioned as “Making Business Travel Work,” Crowne Plaza New Delhi Okhla offers unparalleled connectivity and state-of-the-art infrastructure to ensure a seamless stay for corporate guests. The hotel has carved a niche for itself in the MICE (Meetings, Incentives, Conferences, and Exhibitions) and wedding segments, with its well-appointed venues and comprehensive event offerings. It has become a prominent landmark for business and dining in South Delhi.

    While speaking about one of the key advantages of the hotel Banerjee pointed out about its strategic location within The Golden Triangle, a popular tourist circuit encompassing iconic landmarks such as Qutub Minar, Lotus Temple, and Humayun’s Tomb, which make his hotel a preferred choice for inbound travellers.

    Under the leadership of Banerjee, the hotel has undergone significant transformations in recent years. Speaking about the changes that resulted in increasing the number of repeat clientele to the hotel Banerjee said, “I joined Crowne Plaza New Delhi Okhla in June 2021, right after the second lockdown. The journey kick started by creating a well-rounded business and communication strategy focusing on our domestic clientele. This included launching concepts such as Staycations, Work-cations, Dial-A-Chef, Office Spaces, Takeaway Happiness menu & more. Gradually, we initiated thematic food festivals and culinary experiential events to welcome our guests back with confidence. We also worked on strengthening relationships with our stakeholders from the Travel and Tourism fraternity, which helped in reviving our business. “n

    Accordig to him, as the market gained momentum during the second phase, the hotel has witnessed an acceleration in business as corporates started moving, international flights were resumed and restrictions in terms of wedding guest lists took an about turn. “We reworked on our market strategy to cater to the modified target segments by adding a value proposition to our offers, such as Soulful Suppers at ChaoBella (integration of entertainment quotient), Dip & Dine Sunday Brunches (complimentary pool access), Walk-In wine cellar & more. Our renovated swimming pool, lounge and alfresco areas were integrated with ‘Grills by the poolside’ and barbecue experiences for winter socialising. All these initiatives helped us with generating great revenues and driving non-resident footfalls,” Banerjee added.

    In the new financial year Crowne Plaza New Delhi Okhla has set ambitious targets and identified key focus areas. “The average occupancy at our hotel has been between 85-90 % in the last year. We were able to not only meet our revenue targets but exceed them, securing record-breaking numbers for the financial year. For 2023 our major focus areas will be Inbound Tourism and Corporate Travel.”

    Banerjee also added that the MICE and wedding segments will continue to be a priority for them, and the hotel plans to launch new restaurants and curate immersive culinary experiences to provide guests with unforgettable dining journeys.

    Banerjee stated that they understand the significance of food and beverage experiences in a hotel’s success. He said they are now focusing on offering a diverse range of gastronomical delights that cater to modern-day travellers’ preferences. “Curated food festivals, kitchen takeovers, food pop-ups, and interactive culinary extravaganzas are on the agenda, ensuring that guests can indulge in immersive dining experiences. The hotel’s restaurants, including ChaoBella and Edesia, have gained popularity for their thematic food festivals and innovative menus.”

    Not only Dine-in, the hotel is also eyeing to generate revenue through innovative takeaways as well, “Keeping the corporate crowd into consideration, we are looking at revamping our takeaway offerings with the launch of Bento Boxes, Dim sum Corporate Lunch packages & more,” Banerjee concluded.

    asmita.mukherjee@saffronsynergies.in

     

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    • Asmita Mukherjee | Hyderabad
      Asmita Mukherjee | Hyderabad

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    Crowne Plaza New Delhi Okhla General Manager Shuvendu Banerjee
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    Asmita Mukherjee | Hyderabad

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