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      ‘Prime AAA locations will remain central to our strategy’: JB Singh, President and CEO, InterGlobe Hotels

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      Indian Hospitality Industry Poised for Continued Growth in 2025

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      ‘India’s non-metro cities are at the heart of the country’s hospitality growth, offering immense potential and untapped opportunities’

      October 8, 2024

      ‘Telangana’s hospitality sector deserves industry status for fair recognition and support’: Sandeep Joshi

      May 16, 2025

      ‘We’re not just hosting events but also shaping Hyderabad’s reputation as India’s top MICE destination’ : Rubin Cherian

      April 21, 2025

      ‘Hotels blending local charm with sustainability to lead next phase’ : Jitendra Taak

      April 4, 2025

      Timbertales Coorg Aims to Become South India’s Top Luxury Resort

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      Naarma – Redefining India’s Luxury Dining Scene

      May 23, 2025

      ‘Evolving client preferences drive demand for hybrid capabilities, immersive experiences, and personalised touches’ : Prithvi Pal Singh

      May 17, 2025

      ‘Telangana’s hospitality sector deserves industry status for fair recognition and support’: Sandeep Joshi

      May 16, 2025

      Luxury Whisky brand The Dalmore targets India’s growing market for single malts

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      Culinary Art India 2025: A Celebration of India’s Evolving Hospitality Landscape

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      ProWine Mumbai 2024: A Toast to Excellence in Wine and Spirits

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      7th AHP Hospitality Excellence Awards Celebrating Innovation, Diversity, and the Future of Hospitality

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      IHC-IIHM International Hospitality Day Awards celebrates the Glamorous Hospitality Industry of Mumbai

      July 5, 2024

      ‘Guests today seek an overall experience rather than just good food or stay‘: Chef Satyakumar GV, Executive Chef, Sheraton Hyderabad Hotel

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      Young Chefs from 50 Nations to Compete at 11th International Chef Olympiad, Feb 2-8, 2025

      January 28, 2025

      IIHM and IHC Celebrates International Hospitality Day 2024

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      Food Trends Predictions for 2024

      November 24, 2023

      ‘Telangana’s hospitality sector deserves industry status for fair recognition and support’: Sandeep Joshi

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      ‘We’re not just hosting events but also shaping Hyderabad’s reputation as India’s top MICE destination’ : Rubin Cherian

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      ‘Hotels blending local charm with sustainability to lead next phase’ : Jitendra Taak

      April 4, 2025

      ‘We plan to drive higher RevPAR and occupancy through dynamic pricing, targeted marketing campaigns, and expanding corporate tie-ups’: Manoj Jangid

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      Balancing Luxury and Sustainability

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      ‘Weddings and Room Bookings Drive Significant Revenue Growth’: Anirban Sarkar, General Manager, Radisson Blu Greater Noida

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      Luxury Hospitality in India: A Market on the Rise

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      Redefining Indian hospitality, the TECH way

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      M+A+S=H

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      Role of Facility Management in Experiential Tourism: Shaping Unforgettable Journeys in India

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      Occupancy Upsurge: Reinvigorating Business

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      SulaFest 2025 Kicks Off Its 14th Edition

      February 3, 2025

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      May 22, 2025

      Salty Nerd Vodka Launches in UAE, Goa & Karnataka

      May 19, 2025

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      May 19, 2025

      Indian Liquor Makers to See Over 10% Revenue Growth in FY26

      May 18, 2025

      F&B major FSIPL announces 8 New Products

      October 19, 2022

      The Health Factory startup raised INR 2 crore expanded seed funding

      August 22, 2022

      Sattvik Certifies Indian Beverages Company VARAHI Pvt Ltd

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      Cold Chain Storage & Supply to Boost the Consumption of Frozen Poultry

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      ‘Our HoReCa clients have saved between INR 2 Lac and INR 15 Lac per year by using our products’ : Jesal Sampat, Executive Director, Pune Gas

      March 29, 2024

      UNESCO New Delhi seeks for expression of interest for catering services

      March 19, 2024

      ‘HoReCa Channel Contributes 80-85% of Real Good Chicken’s Revenue’ : Abhay Parnerkar, CEO, Godrej Tyson Foods

      August 30, 2023

      X Events Hospitality launches #chefstogether campaign to celebrate International Chefs Day

      August 25, 2022

      ‘We are planning to raise around INR 25 cr within 8-10 months’ : Krunal Oza, Founder & CEO of Hustlers Hospitality

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      A Feast for the Senses; Sheraton Hyderabad’s Culinary Gem

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      Roastery Coffee House : More than just a place to dine

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      January 10, 2023

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      Roastery Coffee House : More than just a place to dine

      June 14, 2024

      Kolkata Orders Rooftop Restaurants Closed After Hotel Fire

      May 8, 2025

      Yi Jing at ITC Kohenur Offers a Culinary Escape with New Summer Menu

      May 7, 2025

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      April 14, 2025

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      Association of Hospitality Professionals Announces the Seventh Edition of Hospitality Challenge 2024

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      ‘Our HoReCa clients have saved between INR 2 Lac and INR 15 Lac per year by using our products’ : Jesal Sampat, Executive Director, Pune Gas

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      May 14, 2024

      Global Revenue Forum 2023 to host Opportunity 2023

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    Home » Professional Housekeepers Association celebrates 9th anniversary and 6th National Housekeepers’ Convention
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    Professional Housekeepers Association celebrates 9th anniversary and 6th National Housekeepers’ Convention

    HBI Staff | HyderabadBy HBI Staff | HyderabadJune 3, 2024No Comments6 Mins Read
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    Professional Housekeepers Association (PHA) organized the 6th NATIONAL HOUSEKEEPERS’ CONVENTION & 9TH PHA ANNIVERSARY on 25th May 2024 at Clarks Exotica Convention Resort & Spa, Bengaluru. The event witnessed a record crowd of around 200 plus participants including hospitality students (proud PHA YUVA members) from different colleges of Hotel Management and stalwarts from Hotels, Healthcare sector, Facility Management, Aviation, Railways, and Faculty Members. The theme of the convention was “TEHK-Technology Enabled Housekeeping” highlighting the role of Augmented reality (AR), Virtual Reality (VR), Artificial intelligence (AI), Machine Learning (ML), Metaverse, Digitalization, and Automation in Housekeeping Operations, Administration and Management”.

    The convention commenced with a welcome note by the Master of ceremony Ms. Sandhya AnilKumar, Chief Mentor-PHA YUVA & Ms. Bindu KC, Corporate Housekeeper, Abad Hotels and Resorts-representing the hotel industry. This was followed by the lamp lighting ceremony led by Guest of Honour–Mr. Balaji, Group CEO of Kamalya Group and Clarks Exotica Convention Resort & Spa; Key Note Speaker–Ms. Smita Rathod, Corporate Executive Housekeeper and Director of Rooms, The Leela Hotel Conventions Residencies; Mrs. Bharti Kalappa, Head Facilities, Noida International Airport;Ms. Suchitra Naidu, Ex VP of Operations, Telengana, Ms. Usha Ramalingam, Corporate Housekeeper Raintree Group of Hotels; Ms Indrani Sanyal, Chief Convenor of the convention and the Star Sponsor for the event Mr. Suresh Thiruvengadam, CEO, Oriental Lotus Hospitality Solutions. PHA members and dignitaries rendered the National anthem presented by PHA Heritage Associate Support Partner, Mr R.S. Ganesh. This was followed by the inaugural dance performed by the Clark Exotica Team members.

    Our veteran Life member Ms. Suchitra Naidu delivered the welcome address. In her address, she welcomed the Guest of Honour Mr. Balaji, all the esteemed guests, collaborators, PHA Life members, YUVA mentors, PHA YUVA members,and the associated sponsors at the convention. This was followed by the PHA Corporate Video presented by Ms. Elizabeth, Regional HoD Rooms Division & PR Head South, IIHM, Bangalore, and Executive Member PR & Media, PHA.

    Then Ms. Elizabeth showcased the report on PHA Corporate performance for 2023-2024. This report encapsulates the essence of the collective efforts by PHA at the national level throughout the year.

    Mr. Balaji in his opening remarks stated the importance of Housekeeping in the industry and suggested that patience and perseverance are more essential for YUVA members. In her keynote address, Ms. Smita Rathod encouraged everyone to lead a sustainable life and advocated the need for technology-enabled housekeeping and empowering women in every sector. Star Sponsor for the event Mr. Suresh Thiruvengadam mentioned cost management as one of the main challenges of developing sustainable products. Developing sustainable products typically dictates the need for substantial investments in research, development, and product redesign, along with implementing new processes and systems, he said. He was overwhelmed by the way PHA had organized the convention and has announced continued support to PHA for the next three years.

    A research presentation on the topic ‘Housekeeping-AI-technology enabled setting a roadmap’ was given by Dr. Madhu Chandhok, Director & Founding Partner-PIP 2020; Dr. Rachna Chandan, Assistant Professor, BCIHMCT, New Delhi; Dr. Dharna Shukla, Assistant Professor, Amity School of Hospitality, Lucknow; Ms. Sandhya Anilkumar, Assistant Professor, MSRAUS; and Dr. Nishi Priya, Assistant Professor, Amity School of Hospitality, Lucknow. Presenting this work, researchers explained the impact of AI on different housekeeping processes, strategies, and manpower. A research booklet presenting all the findings and results was also inaugurated during the event.

    This informative session was followed by an expert talk done by one of the patrons, Diamond Sponsor Global AccessHospitality (GAH). Mr. Sandeep Adap, representing GAH endeavors to provide quality and value-based designs of different service products to the Hoteliers.

    The chief convener initiated the expert talk providing insights on Housekeeping Immaculate Innovation was Ms. Indrani Sanyal, General Manager-Housekeeping, Medica Super Specialty Hospital, Calcutta.  Four Housekeeping Titans fromvarious Industries for the session were Ms. Kannamma Ganesh Babu, General Manager FMS, Apollo Hospitals, Chennai; Mr. Amlan Kumar Dasgupta, Managing Director-Chrysalis Mavens, Consulting Pvt. Ltd.; Mr. Ajay Singh,Former Chief Environment & Housekeeping Manager (sustainability), Indian Railways; and Mr. Sampreeth Kotian, Head-Terminal Experience and Operations, T2 KempeGowda, International Airport, Bengaluru. All the housekeeping titans presented their expert opinions on the topic ‘Immaculate Innovations’ in the housekeeping industry.

    Lead Speaker Dr. Josyula Shekar, Director & CEO ZyvanaIntegrated Services Pvt. Ltd., addressed the gathering about the ‘Transformative power of Leadership’. He explained leadership as an individual quality and subjective trait of an employee, helping him to nurture his performance.

    Gold sponsor Mr. Abhishek Kumar, National Sales Manager at The Sleep Company, highlighted the unique characteristics of their products. Our Associate Support Partner, Mr. Benjamin, Director of Sales at Schevaran, also discussed the eco-friendly product technology processes used by Schevaranand their collaboration with Cleanfix-PHA, particularly for the Housekeeping Excellence Award ceremony in Mysore. Mr. Girish Prabhu, CEO of Instio Experiences, was the diamond sponsor and he presented his opinion on ‘Touchless Hospitality Experiences’. Mr. Dinesh from Raenco Mills Pvt.Ltd., another Diamond Sponsor, addressed the gathering and highlighted the selection criteria for linen and its life cycle. Gold sponsor Mr. Lokesha from Solenis introduced their intelligent products, which aid in providing support for automation and optimizing the consumption of various natural resources.

    The proceedings of the convention continued with PECHA KUCHA, a storytelling format in which the presenter shows 20 slides for 20 seconds.

    Ms. Arpita, HOD-Accommodation Operations, IHM Kolkatapresented her Pecha Kucha on the topic ‘Ergonomics Matters’. She explained the role of ergonomics as one of the factors for employee turnover and a factor for trauma injuries.

    Next PECHA KUCHA was presented by Mr. Zaib Belgaumi, Lead Housekeeping, Noida International Airport. In his presentation, he explained the importance of cleanliness as one of the lead factors for passenger experience and satisfaction. He also explained the need for automation of housekeeping services to focus on deep sanitization and enhanced traveller experience.

    Cultural Extravaganza was presented by members from team GRT Groups of Hotels, Apollo Hospital Group, and members from Clark Exotica hotel. One of the team members from GRT groups presented a mesmerizing Bharatnatyam performance. Clark Exotica team presented a group dance with the ‘Say no to plastic’ theme. This was followed by a vote of thanks by Dr. Thomas Mathew, VP–L&D PHA India.

    The event concluded with a heartfelt virtual vote of thanks by Ms. Jayshree Nagaraj, Founder–President & Chairperson PHA. Leading Sheryl Sandberg’s definition of true leadership, “Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence,” Ms. Jayshree expressed her gratitude to Ms. Kannama Babu and Ms. Indrani Sanyal for their exceptional support in her absence. She also thanked all the associates, service providers, collaborators, the Executive Committee, and the Working Committee for their outstanding support.

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      HBI Staff | Hyderabad

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