Author: Asmita Mukherjee | Hyderabad

Artificial Intelligence is no longer just a futuristic concept for the hospitality industry; it is actively reshaping the landscape. From streamlining bookings to redefining guest personalisation, AI is enhancing precision and efficiency in ways that were once unimaginable. Tools like CheQin.ai are at the forefront of this revolution, transforming traditional processes by enabling real-time adaptability and direct engagement. Asmita Mukherjee spoke with serial tech entrepreneur Venu G. Somineni, the visionary Founder of CheQin.ai (an EaseMyTrip venture), to discuss how the platform is redefining hospitality technology by blending cutting-edge AI with a groundbreaking fair business model, exploring its transformative potential and…

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Located in the heart of a 250-acre biodiversity park,  exemplifies the perfect blend of luxury and ecological harmony, serving as a shining testament to the principles of sustainable hospitality. Directed by Tejas Chavan, the resort seamlessly weaves eco-conscious principles with upscale offerings, carving a unique niche in India’s hospitality sector. “Unlike conventional resorts, which focus solely on opulence, our retreats are designed to reconnect guests with nature,” explains Chavan. “Grape County is a living example of this commitment, a 20-acre resort within a 250-acre biodiversity park, a sprawling green haven meticulously rewilded with over 52,000 native trees and teeming with…

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In the heart of India’s bustling cities, where contemporary luxury hotels dominate the skyline, Manju Sharma, Managing Director of Jaypee Hotels & Resorts, has skillfully maintained the legacy of a hospitality brand that seamlessly blends tradition with modernity. For decades, Sharma has been at the helm of five iconic properties—two in Delhi and one each in Greater Noida, Agra, and Mussoorie—steering them to prominence amidst fierce competition in the luxury hospitality segment. Asmita Mukherjee spoke with Sharma to uncover her strategy for staying relevant in a market where modern and international brands have carved out their niche. “Hospitality is about…

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Hyderabad recently savoured the coastal flavours of India at The Glass House, Jubilee Hills, during a two-day pop-up by Mumbai’s Kari Apla, helmed by Chef duo Mathew Varghese and Ebaani Tewari. The dynamic husband-wife chef duo, Mathew Varghese and Ebaani Tewari, both alumni of IHM Mumbai aka Dadar Catering College, transported Hyderabadi diners on a nostalgic journey through the vibrant flavour of India’s Deccan Coast. From May 24th to 25th, the exclusive two-day pop-up served up regional comfort food in the traditional style, on banana leaves. The very name Kari Apla itself is a culinary fusion – a playful blend…

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Nestled in the lush expanse of Banjara Hills, The Leela Hyderabad stands as a beacon of regal opulence and luxury, blending palace-style grandeur with the rich Dakhni heritage. From gilded ceilings and intricate Turkish chandeliers to meaningful art narratives woven into its design, the hotel offers an immersive experience that reflects the cultural essence of the region. Complementing its architectural magnificence are seven distinctive food and beverage outlets, each promising a culinary adventure for discerning guests. At the helm of this iconic property is Rajesh Gopalakrishnan, the General Manager of The Leela Hyderabad a seasoned hospitality leader with over three…

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Punjab Grill, a pan-Indian fine-dining brand, continues to wow food enthusiasts with its rich North Indian flavours. With locations spread across India and internationally in cities like Washington D.C., Bangkok, Abu Dhabi and Singapore, this culinary marvel promises an authentic yet innovative dining experience that pays homage to Punjab’s regal culinary heritage. Punjab Grill has achieved global recognition with some branches earning prestigious Michelin stars. Notably, the Washington D.C. location holds a Michelin star, while the Bangkok outlet, the brand’s first in Thailand, has been featured in the Michelin Guide. Owned by Lite Bite Foods, Punjab Grill is on an…

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With over 15 years of leadership experience in India’s hospitality sector, Manuj Sawhney, General Manager of Hyatt Centric Hebbal Bengaluru, has established the hotel as a hallmark of premium hospitality in the city’s dynamic market. Known for his expertise in driving operational excellence, fostering high-performing teams, and consistently exceeding guest expectations, Sawhney has set a new standard for success. Under his visionary leadership, the property has achieved exceptional milestones, surpassing expectations and setting new benchmarks in Bengaluru’s competitive hospitality landscape. While speaking to Hospitality Biz, Sawhney, reflects on what he considers his most significant achievement. “One of my most significant…

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With a focus on innovative strategies, Prithvi Pal Singh, Director of Sales and Marketing , Novotel Hyderabad Convention Centre (NHCC) and Hyderabad International Convention Centre (HICC), aims to strengthen the brand’s position by building strong partnerships, attracting diverse events, and enhancing guest experiences. In an exclusive interview with Asmita Mukherjee, Singh talks about his plans to boost visibility, drive growth, and deliver exceptional hospitality. How does HICC differentiate itself as a premier destination for large-scale international and national events? As India’s first purpose-built convention center for large events, HICC stands out through its pioneering design and scale. We offer over…

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With over two decades of experience in the industry, Sandeep Joshi, Area General Manager, South India for Radisson Hotel Group, South Asia, and the General Manager of Radisson Blu Plaza Hotel Hyderabad Banjara Hills has consistently demonstrated a remarkable ability to transform operational challenges into opportunities for growth and innovation. Under his stewardship, the Radisson Blu Plaza Hotel Hyderabad has witnessed an extraordinary turnaround in financial performance, achieving a 30% increase in EBITDA over the past two years and an impressive long-term growth in profitability. As the Area General Manager for South India, he oversees an expansive portfolio of 21…

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In the ever-evolving world of hospitality, sustainability has emerged as a defining pillar of success. Leaders like Suhail Kannampilly, MD , The Fern Hotels & Resorts, and Rubin Cherian, General Manager , Novotel Hyderabad Convention Centre (NHCC) and Hyderabad International Convention Centre (HICC), are pioneering a new wave of eco-conscious luxury. Their initiatives are setting benchmarks for a greener, more responsible future in hospitality. For Suhail Kannampilly, sustainability isn’t an afterthought—it’s central to The Fern Hotels’ ethos. “Sustainability isn’t just an idea for us; it’s a responsibility,” he explains. With over 100 properties across India, The Fern has embedded eco-conscious…

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