Shyam brings with him over two decades of experience in managing Luxury and Upscale Hotels. In his last role as General manager at DoubleTree by Hilton Agra he spearheaded hotels growth, performance and expansion making it the preferred destination for Upscale weddings and leisure travellers. His innovation and strategic foresight helped elevate hotels reputation in the region.
Familiar with Bengaluru market , Shyamstarted his Hilton journey with Conrad Bengaluru as Director of Operations where he played crucial role in establishing the iconic hotel as a luxury destination before moving to Agra.
Prior to this, he was associated with renowned brands such as Shangri-La, Sheraton, JW Marriott in India and New Zealand. With a strong Food & Beverage background, Shyam is very dynamic and a risk-taking leader who always strives to drive innovation at every work place.
Shyam strongly believes in workplace diversity and inclusion, connecting back with local communities. DoubleTree by Hilton Agra has given stable jobs to 5 specially-abled team members and first Hilton Hotel in India to work with Transgenders. He strongly believes that business is all about spreading light and warmth of hospitality between all stake holders. Personalisation and eye to detail is the new definition of luxury as per him. Empowering team to perform their best is the key leadership style for Shyam.